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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Mounted the TV , Attached all the cords and set the remote up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable about the equipment they were installing along with my existing satellite and sound system. The synchronization was completed and all systems working together in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed very carefully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting gave the agents a little trouble. The outlet for the TV was set in the top middle back wall right where part of bracket would go, Took a little work, but they got it installed. Looks fine on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 professionals that came out to install my Sony - 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV and Legrand - In-Wall TV Power Kit did an excellent job. They were very professional. They answered any questions I had about the TV. They cleaned up after they were done and you would never know they have been their. The department that scheduled my install kept canceling the install date. I reached out to the store manager PK and the Regional manger Nelson. They took care of it. Thanks to them for making this purchase a good experience in the end.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great tv mount installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for my tv fits like a glove, it is wonderful for the price I paid for. Highly recommend it if you are looking for a great mount. Geek squad did an awesome job. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my wall mount and the tv. They completed the work quickly and set up the tv and showed us how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend using geek squad...I had the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of mounting the TV and connecting all necessary cables for the perfect picture was effortless to these professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond - worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount a 75" TV above my fireplace. The 1st time they came out the TV was mounted off center. This wasn't their fault. The mount I already had didn't allow for centering and the people from Geek Squad knew it, asked if we were happy and one of the 2 said she wouldn't be happy with it being off center. Wife said it was fine. Later wife decided it wasn't fine so we called them to come back out. The 2 that came out out up a different mount that did allow centering free of extra charge. Wife and I are very happy with how it looks now and would 100% use Geek Squad again. Their price is higher than others but they made sure we were happy and didn't charge anything extra to make sure we were happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV accurately and in a ti.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member was very friendly, polite and very knowledgeable about his work to be done at my designated location of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers did a great job! The scheduling and tracking of the appointment needs some work. Install went smooth and they cleaned up all of their mess plus took the tv box away that i did not even purchase from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and explained the quick how-tos for me. They carted off all the boxes and cleaned up their mess, too. Both agents were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been excellent every time they have delivered my TV's and mounting brackets - very professional and helpful in learning how to operate the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. Right on time and did a excellent Job remounting my TV. Made sure I was satisfied before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No drama, efficient, knowledgeable installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three members of the Geek squad arrived & completed the job of installing my new Sony & connecting several devices. They also provided with helpful information and tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsm mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team that delivered and wall mounted my tv were amazing. Didn't think I was going to get it the day of delivery. But they came thru and delivered the tv and mounted on the expected day of delivery. All I can say awesome!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did an awesome job. Communication was effective and the tv was set yp perfectly. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks great - no worries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted the tv in my bedroom. wanted to make sure the hight was perfect for us and made some suggestions on setup. they connected the apple tv and hid the wires completely. better than expected and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. No issues during setup. I did need a little more instuction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, installed TV & Sonos sound bar. Removed old TV & TV mount. Sorted some Sonos issues for us. Overall well done but small problem with the Sonos wall mount which were able to fix ourselves.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Love how quick the installs go

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Fast install, nice guys. One of them was a little unprofessional but seemed newer so no big deal. I wish they set up everything for me like usual but ig I can’t complain too much.

    I would recommend this to a friend