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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv on my wall. Also a sound bar. They were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly. The only thing that I would recommend that is if you are also having them program a remote, please let them know that they might need one of their computers to complete the programing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and mounted the TV as I wanted. He listened to me and answered all the questions I had, as well as demonstrating how to use it and showing me things I did not know about nor expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be more pleased w/ techs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were incredibly nice to my very old parents, and even got rave reviews from my engineer father for the quality and care of the installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with technician Andrew Buenaventura at the Stockton Best Buy. Andrew installed and mounted a 55 inch TV . He was on time for his appointment and able to answer all questions. However not so great with the in store clerk she sold me the wrong TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main agent did an excellent job in the installation of all my purchases. He made sure that each unit was operating properly Agent was very knowledgeable and courteous. I was able to observe his installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST TV Installer Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and installed it quickly and connected to all my devices. I am so satisfied with their work specially with Pedro Matos, 10-star technician, who did the service. He deserves to be given lots of work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Team, very professional. Definitely will use again. Thank You !!! Best Buy and Geek Squad .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grateful for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad service they offer. They are always helpful and can install all electronic items we purchase. They deliver it and set it up for us and that’s awesome. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was not Geek Squad but the installer were excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were not Geek Squad because we needed a quick install at our office for a conference room/zoom meeting room. The installers came promptly, worked quickly, were pleasant, and did an excellent job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good jod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They men that mounted and set up my tv did a excellent job and were very professional and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booked online, text reminders and one call right before arrival. So quick and easy to use. The agents were done installing in 20 mins but offered to stay longer to go over tv feature (we opted out)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two fellows arrive and deliver my new OLED TV, install my wall mount, hang my new TV, and give me a brief tour of my new TV. I was very pleased with the service. The two fellows were more than happy to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was very very good. Polite and patient with us as we are not tech savvy. He explained how to operate our devices until we were confident we could do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV was very efficient and professional. He answered all of my questions and concerns. They put up my TV mount in no time. I would definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were fast and efficient. All our questions were answered. Extremely nice people (and smart).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad people came in and did a very professional job on mounting the TV. They cleaned up everything afterwards as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my TV's quickly, and paired my comcast remotes to all my TV's, and some were not even purchased at Bestbuy. Plus hauled away my old TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were great.... in less than an hour they installed my 86 in tv to the wall and made sure it was perfectly centered to the wall and connected all the cable box and others to the tv. Amazing and clean job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad good-3rd party bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. I had one installed by total tech and it went smoothly. Got a second one for another room. A third party came & they were terrible, he said he couldn’t mount the tv so I had to do it myself.

    I would recommend this to a friend