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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    New TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, installed TV & Sonos sound bar. Removed old TV & TV mount. Sorted some Sonos issues for us. Overall well done but small problem with the Sonos wall mount which were able to fix ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They put that 70 inch up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an upstanding job came on time was mad cool an put that 79 inch up no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was timely, friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was super nice. Texted and called before arrival. Followed all extra protocol for COVID standards and effieicntly and quickly finished my install!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thanks for sharing this with us! We sincerely appreciate the feedback and are pumped that everything went well. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performed admirably as usual - clean and efficient install over fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents took their time to confer on best placement of the Samsung 75 inch tv. They installed the mount and then made sure everything was working as it should. Friendly, efficient, and professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Concerned and disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two things I was disappointed with the installation. The first is that the installation technicians took my packaging box with them after I asked them not to. They initially put the box behind my sofa and when they left I didn’t notice that they took it with them. I really wanted it for future transportation purposes. The second issue was that the technicians didn’t start the mounting screws by hand before they used an impact drill to speed the tightening of the screws, which I question if using an impact drill is a good idea. Hopefully, when I upgrade this product in the future the screws and internal nuts aren’t cross threaded. My trust and excitement disengaged my reasoning and responsibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were fast and efficient. All our questions were answered. Extremely nice people (and smart).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doc's review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got the 55 inch samsung -The Terrace_ partial sun TV fro lanai. excellent picture for outside viewing. Geek squad was great during the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad get the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Brought TV to second floor unpacked and setup. Took packaging and old TV with them when they left. Service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not regret purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Guys showed up during their time window, installed my TV quickly, and disposed of the box the TV came in. It was hassle free for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time, delivered, mounted and setup the tv, even in the pandemic. They took extra precaution and practiced safe distancing, wore masks and still were very friendly and fast. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, I believe his name was Ryan, was great. He was upbeat and took the time to make sure we got the TV where we wanted. Also he was really quick and efficient. He cleaned up well and even offered to discard the TV box for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super quick and very informative. They also gave me some tips about wall hanging tv mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen performed an excellent job installing the tv and were very open and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no rush service. The guys were polite and professional, and they left my living room how they found it—no mess for me to clean. Also, the follow-up call later in the day was a good touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Geek Squad did a fabulous job connecting, hiding wires and made sure I understood the sunstones of my tv ! Highly recommend letting the pros do it l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on Insrallation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Tech, delievered TV and installed bracket and TV. Answered all our questions & concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Wall mount & TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Were very professional. Worked quickly, took all packing & boxes, plus old TV. Job completed quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great set up. The guys did a great job. They are courteous and clean about their work. We would recommend these guys and if we had a choice we would always use rhen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy settings, good sound and modern

    I would recommend this to a friend