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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted it to my specifications and then moved it 4 inches when I changed my mind without any complaint. Picture quality is best I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was right on it. Even arrived early amd did a great job!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The guys was excellent. I recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed the wall mount and tv on time and were very professional. I'm very happy with the results, the service is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who showed up did a great job! They were courteous, knowledgeable and had the TV mounted in very little time. They made sure the tv was positioned to my liking ...overall very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting and setting up the TV. It was a little bit tricky, since we were putting the unit on the fireplace where the previous set was located. The guys figured it out quickly and everything turned out perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing my tv and made sure everything was working. In addition, they showed me how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. Even though the store never told him he had to install my TV which I paid for he went ahead and did his job. Great guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV accurately and in a ti.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member was very friendly, polite and very knowledgeable about his work to be done at my designated location of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV just as I requested. The did an excellent job and took time to explain the remote control. Very professional and was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by the Geek Squad was quick and efficient. The team members were knowledgeable and personable. Very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install were EXCELLENT. Professional, prompt, communicated great. The TV was installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a Geek Squad team's help to hang a 98" TV. What a professional job! Everything was done on schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that came out was great. Did justvas asked and good work. I always do my own normally but with limited help I decided to let them be liable since this 85” tv is so awkward and fragile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great good in a minimum amount of time. The only reason I didn't give them 5 stars was the fact that they did not carry any HDMI cables on their truck. All I had were 6 ft. cables and they needed a 12 ft. cable for the new installation. I had to run out to a local Staples store and get the cable so they could complete the installation. Fortunately, the Staples store had one left in the store. (I would certainly have been willing to pay for any parts required for installation. I guess I just assumed that they would carry equipment, such as HDMI cables, that might be required. I am sure there are some people out there that probably would have not had any HDMI cables.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to the concrete brick wsll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents had to uninstall my other tv and installed my new one, and they where really great. They set everything up beautifully and answered all my questions. They where patient, professional and very nice. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! This is the third TV that's been mounted on my original TV mount. Which I bought from Best But several years ago. Really glad I had the pro's do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my wall mount and the tv. They completed the work quickly and set up the tv and showed us how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad will do it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Zack really did an outstanding job mounting my television. He arrived as scheduled and I felt confident everything would be alright.

    I would recommend this to a friend