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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and assistance in getting set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out within one day after I called. They were fast, friendly, efficient, and knowledgeable setting up my wall mount TV and soundbar. They showed me how to operate everything and cleaned up everything afterwards. Well worth the cost!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Professional and friendly service and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Technician very competently completed the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician came on time, respected our safety, explained what was needed and requested our input regarding the mounting of our TVs. We couldn’t have been more satisfied with the work that he completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New television setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, courteous and professional. Offered suggestions that were for my safety and did an excellent job with the set-up. Very patient with senior individuals and made sure I understood the tv operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worrh the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toming. Quick service and they were clean and helpful when i had questions about the controler for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install team was great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was great! Knowledgeable and helpful. They were respectul and truthful. Much respect and thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Wall Mount TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a member of the Geek Squad install a TV wall mount bracket to elevate my TV from the stand. The technician was on time, efficient to complete the task and very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to install were EXCELLENT. Professional, prompt, communicated great. The TV was installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed tv and set up in good time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and knew what he was doing. Friendly and curtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick, knowledgeable, and courteous. I'm very happy with the results and I plan on using geek squad again for TV mounting in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek squad members who showed up to mount my new TV to the wall were polite, timely, and mounted the TV exactly as I wanted without a hitch. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quite easily and quickly. No problems with installation. Lots of extension and/or angle adjustments. I mounted an 80 inch Samsung and it worked very well. No problems or complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt, answered all my questions & above all did a great job mounting my television with wires hidden in the wall. All debris was removed, new console put in place & I couldn't be happier with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 55" 4K TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and thorough about what was needed to hook up my TV, Dish, Blu-ray player and our Bose unit. Don't do it yourself, let the professionals handle it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team did a great job, showed up early and were very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG HDTV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service and customer service. Good level of expertise and patience when asked questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with installation. Highly recommend so you don't have to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad unpacked tv, sound bar and speakers with no issues. Set it all up and made sure it all worked. No rush , answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it painless to install our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice it was to have the geek squad assist in equipment selection and installation. I highly recommend this service this was the most painless install i have ever experienced

    I would recommend this to a friend