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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast and Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were on time, very personable and friendly and quickly and efficiently installed the tv. Couldn't be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they did a good job, and they were fast doing it. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your installer was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer got the old TV and mount off quickly and the new mount and TV installed in a jif! Also had it hooked up so surround sound worked and did all the set up on the TV for the remote. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ang knowledgeable service tech, well worth getting Geek Squad contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed the TV were excellent. they were very neat, friendly and knowlegable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. The colors are vibrant the picture is sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very efficient and professional. He had the TV mounted and tuned very quickly. He hauled my old 36" Sony away that in itself was a job. I would recommend Geek squad to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very professional, no mess behind everything clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install team was great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was great! Knowledgeable and helpful. They were respectul and truthful. Much respect and thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always first class and would always recommend geek squad - they've hooked up 4 TV's for me so far and each time was great!! very thorough with helping me understand the TV. Go's a long way for us not savvy computer people - Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was absolutely excellent. The two gentlemen knew what they were doing and explained every little detail to us. We were so happy with their service we feel they should be rewarded. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation, again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've Geek Squad service for 17yrs and they have always delivered great service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team member was very professional, timely and respectful of my home. He was perfectionistic in ensuring the TV was installed exactly in the middle of my wall! I will not hesitate in recommending the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather and Connor did a fantastic job with the installation. They were so caring and precise in making sure the total installation was absolutely perfect. You must use them and the Geek Squad for installations. I am so glad I used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad techs were courteous and did good job trouble shooting my existing system and to mounting new TV and determining how to work. They did not leave until I was satisfied and gave recommendations of equipment I needed to make TV work better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in a great way !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ren is a great technician! 2nd time in 2 1/2 years that I have been fortunate to have him perform the installations. Always does professional and meticulously work , that I greatly appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work performed professionally and on time. They cleaned up after the installation. We have used Geek Squad and have been pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Courteous and professional and they cleaned up everything. Not only the packaging but all the dust from drilling into the drywall. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installers came and removed my old TV and installed the new TV using my old brackets. They were courteous and helpful getting the new TV in operational order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new HDTV Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Total service package from Geek Squad and it was worth every penny spent. For an additional $50, they installed my new wall mount for a new HDTV. They were quick and professional. And, the new TV looked great on the wall.

    I would recommend this to a friend