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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Brian and another associate) arrived on time. Were friendly and professional. Knew what to do and installed new TV in no time. Adjusted picture and sound to my liking and explained what he was doing. I had purchased a new wall mount as my current TV was so old, didn't know if old bracket would work. Brian checked it out and told me they could use old wall mount and I could return new one. He didn't take advantage of me when he easily could have and install the new one, but told me to take it back to store and get a refund!! Took away the TV box and all the styrofoam that came it with it. No mess anywhere when they left. Very pleasant gentlemen and worked very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William the installer gave some added helpful hint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. We were not sure about where and how to do it so geek quad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad came out they was very helpful and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TVs they are very helpful and knowledgeable and I want to give a special shout-out to Keith and Louise they did a good job of setting up my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad provided great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall and connected all devices ensuring everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, on time, very professional, mounted tv and Sony sound bar, connected all so it worked seamlessly, very pleased with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best and fastest company around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service & Very professional & Dependable! I will be recommending for sure. Thank you again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to install TV was very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV in no time and couldn't be happier. It's very study on the wall and they got the placement of it perfect. Definitely worth the extra cost to have them install it instead of us messing it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians, (David and Ricky), were very courteous and efficient, and they did an excellent job with the install and setup of my TV and mounting bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young agents came To delivered the TV and mount. Put it up very neat and professional!! Excellent work and great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installed quickly but scratched my furniture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, installed the 49 inch TV quickly and with exact measurements to fit in my entertainment center hutch. the only issue is they scratched the wood surface of my entertainment center. not noticeable so not too upset about it. overall good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, Knowledgeable, On-Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician Showed up early. He was very knowledgeable and quickly installed my Nest Doorbell Cam. Then, the Technician assisted me with loading the app on my phone, overall, I was extremely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick and efficient with mounting and installation of TV. They were able to provide extra cables to add to the enjoyment of the TV. Well done Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater department was able to help me and set my allotment for TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live alone or don't have anyone to help you with mounting a TV on a wall, these guys were so nice and professional. They went above and beyond what their installation requirements were. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean and Patrick were very professional and personable. They did an excellent job setting up our tv, mount and speakers. Thye were so helpful and took time to explain everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Team, very professional. Definitely will use again. Thank You !!! Best Buy and Geek Squad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, hard/fast working, neat and everything done perfectly! Very pleased with all aspects of the installation process!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad (Peter) installed TV on the wall perfectly, unfortunately we didn’t have the wireless cable box but he was kind enough to offer to come back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, unpacked, installed mounts, mounted TV and programmed it, cleaned up and took away the trash, carefully, efficiently and were very courteous

    I would recommend this to a friend