Customer Ratings & Reviews

Four geek squad members showed up at my house on time and even called when they were on the way. They were very professional, knowledgeable and accommodating. They set everything up and answered every question I had.

The young men were excellent. Set up TV and sound bar and made sure I knew how everything worked. They weren't here very long and did a good job.

Fantastic service. Brought TV to second floor unpacked and setup. Took packaging and old TV with them when they left. Service with a smile.

Very professional, knowledgeable and friendly techs. Set up was fast. I considered mounting my 85 inch myself but I am glad I didn’t. Way too big. I highly recommend this service. Worth every penny.

The mount is fine and the installation of it was even better. The gentlemen who installed everything were personable and very professional. I want them to install all my electronics. Thank you Guys!

The Best Buy Geek Squad installer was excellent!! Took the time after installation to explain many features of our new TV. I highly recommend purchasing the Total Tech Support.

Geek squad installed our new big screen TV using a mount that allowed them to center it even though the 24" on center stud spacing made it difficult. Connected it to my WI-FI system so everything worked perfectly upon start up. Quick and professional.

Arrived on time and worked quickly while telling me what I needed to do.

THERE WAS A GREAT DEAL OF PACKING MATERIAL AND PARTS AND PIECES, BUT THIS GEEK SQUAD TEAM ASSEMBLED EVERYTHING IN A FIRST-RATE FASHION AND CLEANED UP BETTER THAN I EXPECTED!

Jacob did an excellent job installing into a concrete wall. Wore bootie’s every time he came in. Cleaned up and answered all of our questions. I would highly recommend him.

As promised two technicans came to remove the set from the box, hang it on an existing mount, and connect all the wiring. No problems. They knew what they were doing.

Ben and his partner did a great job installing and explaining the new TV very professional and knowledgeable.

Awesome service. The crew was very professional and went beyond requested service by passing ethernet cable through the wall. The best service I have received so far!

The agents did an amazing job mounting the TV and explaining everything in detail as they went along.

The installers that mounted my television went above and beyond!!! They fitted the TV perfectly, even though they had to modify the mount to make it work. They also relocated my wires in the wall after I had to move the mount.

Amazing service. Feel protected knowing trained professionals mounted the equipment for me. They were friendly, clean and truly cared about the job they did.

Geek Squad got the new TV up and running. Installed on wall above fireplace. Charged extra for that, I got the charge refunded because I had already purchased the Geek Squad service package. Should not have had to do that in the first place.

The agent that my TV were great. The were right on time. The install of the TV , wall power kit, and the TV set up was fast. They cleaned everything up when they were done. Very pleased with intall.

Removed old tv from wall and mounted the new tv on the wall. Added all equipment and programmed remote for use. Cleaned up after install and replaced dresser I had moved out of the way before they arrived.

Charlie was excellent. Clean, accurate, precise. We just moved, and this was the 2nd time we used the Geek Squad. Both times (first installer was Alex), wonderful service, everything we needed. Thanks!