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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Mount on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech person readily mounted the LG 48" TV on existing brackets and set it up to work with Internet. Reception and picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have a brilliant handyman at home, the technical wizardry of the Geek Squad lives up to it's name. Only thing, I am demanding and it took an actual Geek Squad guy to do it perfectly well. Two other hires prior were dismal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation. Excellent work in setting up my tv. Good job Geek squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very inexpensive great for kitchen Tv Good picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job! They measured the wall to exactly center the TV. The best thing was that before leaving the disinfected everything with Lysol (Coronavirus time). Very polite and professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was prompt, prepared, knowledgeable, thorough, and attentive to detail and to the customer. Can’t say enough good about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv without a problem and without bothering me and asking questions. It’s very straight and it took them less than an hour to ge the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for my tv fits like a glove, it is wonderful for the price I paid for. Highly recommend it if you are looking for a great mount. Geek squad did an awesome job. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were extremely helpful in setting up and mounting the TVs. Even offered to come back for any thing that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did an awesome job mounting our new TV and speakers. They also took the time to to give us some pointers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Geek Squad. Efficient and pleasant in doing their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I asked for a Geek Squad delivery, a contract delivery person was dispatched to deliver and install the TV. Since I also asked for a hall-off of my old TV which was very large and heavy and needed two strong men, they only sent 1 person. I had informed the delivery customer service in several phone calls that it would require 2 strong men. We even had to re-schedule the delivery because the first delivery person was a single woman and could not of done the hall-away alone. I’m am very disappointed that no one read the customer service notes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Wall Mount TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a member of the Geek Squad install a TV wall mount bracket to elevate my TV from the stand. The technician was on time, efficient to complete the task and very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed the old TV and using the using the existing mount mounted the new TV on the wall with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the service for my sister In law and they did an amazing job! I believe it was a third party though…but they knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it painless to install our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice it was to have the geek squad assist in equipment selection and installation. I highly recommend this service this was the most painless install i have ever experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team did an excellent job mounting my 70” TV and routing the cables through the wall. Super friendly, fast and the work looks incredible. Oh and you can’t beat the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians, (David and Ricky), were very courteous and efficient, and they did an excellent job with the install and setup of my TV and mounting bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 professionals that came out to install my Sony - 77" Class A9G MASTER Series OLED 4K UHD Smart Android TV and Legrand - In-Wall TV Power Kit did an excellent job. They were very professional. They answered any questions I had about the TV. They cleaned up after they were done and you would never know they have been their. The department that scheduled my install kept canceling the install date. I reached out to the store manager PK and the Regional manger Nelson. They took care of it. Thanks to them for making this purchase a good experience in the end.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guess came around the time they told me and did a great job by making sure I was happy with everything. Gave good recommendations as well. Cleaned up pretty good as well. Wish they would be the ones that did all my installations.

    I would recommend this to a friend