Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Worth the cost...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job installing my TV mounting bracket and TV over the fire place. The listened as we discussed the best mount height-especially as we might upgrade our current TV to a larger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” LG C2 OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed the mount and tv quick and easy. I had a great experience and would hire them to install again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was timely, friendly and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was super nice. Texted and called before arrival. Followed all extra protocol for COVID standards and effieicntly and quickly finished my install!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thanks for sharing this with us! We sincerely appreciate the feedback and are pumped that everything went well. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    relocation of tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing our new tv in family room,they took our old tv and installed it on dresser and programed the remote,since it was different than the one we used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and mounted my new tv. Took time to make sure my internet connection was working with the tv and went over how to access/change features on tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB Tech Joe called ahead, arrived on time, did a super solo job on the 55” TV mount. Personable and efficient, he even helped us with some features of the set, a prior purchase at the BB store. Nothing but raves for this installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and his boss did a great job installing my wall mount and tv. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they installed very quickly and tested the TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team sent to hook up my TV and mount on the wall. They were super efficient, answered all my questions and was very respectful. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job done Jose from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his helper were outstanding, polite & great. would highly recommend. They installed a wall mount and 75" t,v, even had "spare" parts (to purchase) in case we did not have everything, so they could do in 1 trip!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers unboxed and removed old tv from mount. And installed new one and programmed everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install 65"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no rush service. The guys were polite and professional, and they left my living room how they found it—no mess for me to clean. Also, the follow-up call later in the day was a good touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 86" LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed by Geek Squad team. Team was friendly and worked well together safely. Installation went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were the BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys came to my house, wore slippers so that they would not track in the house, did a fantastic job technically and were personable to boot. Everything they did was impeccable, including taking any extra trash with them. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed very carefully

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting gave the agents a little trouble. The outlet for the TV was set in the top middle back wall right where part of bracket would go, Took a little work, but they got it installed. Looks fine on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tee did a great job. I would highly recommend using Geek Squad for installation of a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Experts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to set up my new TV were outstanding- one male, one female- sorry I don't remember their names. They came at the time promised, set up my TV easily and very carefully, and connected my cable and DVD player, and showed me how to work things that were new making sure they answered all my questions. They removed my old TV for recycling and took out all trash. I didn't have to do anything! They were the nicest and the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were excellent!! Took care of the mounting and showed the features of the TV and the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the only way to go. They came in took my old TV away and mounted the new one (which we love !) They went through all the necessary tools that made me feel comfortable with all the new set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moving tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys showed up on time great job moving living room tv to bedroom and wall mounting it is very vewable from whole room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and got it all set up. They were very professional and friendly and asked me if everything look good. Thank you.

    I would recommend this to a friend