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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Marooned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anybody that will come to Richland and actually perform a service is alright with me. We appreciate ya’ll out here in the Boonies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick set up. Guys where polite professional and helpful with any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time, delivered, mounted and setup the tv, even in the pandemic. They took extra precaution and practiced safe distancing, wore masks and still were very friendly and fast. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mont and TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount was spot on. Right on time. Friendly and went over all the functions of the TV. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the installation of my TV. The installer arrived on time, and was courteous and efficient! It was a positive experience from start to finish!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Greek Experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience, always courteous…projects always well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and friendly and they even wore foot c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and a great tv mount! Sturdy good price no cords showing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cost to mount TV was very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job mounting my TV. It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quite easily and quickly. No problems with installation. Lots of extension and/or angle adjustments. I mounted an 80 inch Samsung and it worked very well. No problems or complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wonderful service from Dave and Daniel . They were great.e efficient, clean, and precise. I would ask for them if you were having anything installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Technician very competently completed the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician came on time, respected our safety, explained what was needed and requested our input regarding the mounting of our TVs. We couldn’t have been more satisfied with the work that he completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Brian and another associate) arrived on time. Were friendly and professional. Knew what to do and installed new TV in no time. Adjusted picture and sound to my liking and explained what he was doing. I had purchased a new wall mount as my current TV was so old, didn't know if old bracket would work. Brian checked it out and told me they could use old wall mount and I could return new one. He didn't take advantage of me when he easily could have and install the new one, but told me to take it back to store and get a refund!! Took away the TV box and all the styrofoam that came it with it. No mess anywhere when they left. Very pleasant gentlemen and worked very efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer service is horrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that arrived at our home was fabulous! He did a great job. The problem that we have is we used a different credit card to pay for the electrical box and the wrong card was charged. Not only was the incorrect card charged but the amount that was charged was doubled. I tried contacting customer service and it was a complete nightmare when I finally got someone on the phone after waiting for over an hour the person barely spoke english and told me that the charge was for approximately $100 when in fact it was $200. He had no clue what I was talking about. I got no where with him so I had no choice but had to disoute the charge with Chase bank.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is fantastic. I can pull my 83 inch TV out to access items in the wall unit behind with room to spare. I recommend this item unconditionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks great - no worries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted the tv in my bedroom. wanted to make sure the hight was perfect for us and made some suggestions on setup. they connected the apple tv and hid the wires completely. better than expected and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed and readied Apple TV and wall mounted a 55 in TV. They were efficient, helpful, friendly. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. They were efficient, skilled, and courteous. Collin knows his stuff I highly recommend you ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed so quick and the geek squad is so n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make sure it connected in my internet and show me how to use the tv.good service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and very respectful of my property and surrounding items. He told me his process with explanation and gave recommendations. If I could request only him for future installs I definitely would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks and Home Theater Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service gentlemen who came to mount my TVs, sound system etc were excellent. They were knowledgable, efficient and pleasant.

    I would recommend this to a friend