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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and carefully mounted my tv. They were friendly and polite and knew exactly what they were doing. Definitely worth the price for professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV in no time and couldn't be happier. It's very study on the wall and they got the placement of it perfect. Definitely worth the extra cost to have them install it instead of us messing it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of getting the TV installed and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and prepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad member was prepared -- new TV needed longer screws for the wall mount and he had them in his truck! I was impressed. Knew exactly what was required and did the job promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting, 56” to 90"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went smoothly. The techs kept me updated when they would arrive. They were very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time, polite, careful, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cdobbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set up and both workers very knowledgeable and explaining how to work everything that goes to new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install. Total tech definitely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. On time. Took down old TV. Removed old bracket. Installed new bracket and television. Neat, clean, professional. Carted away old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Should Be Proud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was excellent. The work was perfect and his professional manner was without peer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out within one day after I called. They were fast, friendly, efficient, and knowledgeable setting up my wall mount TV and soundbar. They showed me how to operate everything and cleaned up everything afterwards. Well worth the cost!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service for installation and set up of Samsung 85" TV was very excellent. They were fast and efficient and knew exactly how to do every task required to make me happy. They made sure everything worked just the way I wanted. I was so pleased that I would certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our 85” TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven, Kristyn and Kenny all worked well together to mount our 85” TV on the room wall and set it up with all the connections. They also put in a 4K HDMI cable and a cord cover kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek has been awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten 3 TV's mounted by Geek and they have done an excellent job. I have one more to buy and mount so yes, I will be having Geek mount that one too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SERVICE NOT GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nightmare trying to get this installation done. Set it up in Nov. on the day of purchase to be 12/17, they no showed, didn't call. On the phone trying to get scheduled, supposed to be next day. Nope, then I went to store ...manager got things in motion!!! Got a call and she said next available would be 01/08 and she'd give me a $50 gift card for the troubles, told her that was an insult, to keep her card, I'd have to cancel whole thing...then all of a sudden I was given a slot the next Fri. These guys showed up and did a good job, came from Buffalo (telephone installation co) I'm not happy with BB for this and buying a printer that doesn't work...wanted me to pay $100 to have a geek come to house to do better work than one over the phone. called Epson, then can't fix either. Guess I'm taking that back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad was courteous, capable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and established all connections from my cable provider and old Boze sound system with no issues. They were even able to use the old mounting bracket, which saved me some money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention to detail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad agent mounted my tv within an hour. And they also help moved and set up my old tv to a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thae wall mount was installed fast and no mess, tv attached where I wanted it placed, all packing was removed and all devices set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount went up so quickly and easily. It has been perfect. The Geek Squad makes it look so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with the Geek Squad for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Mounted 3 TVs and 2 sounders in quick order. The store did not sell me the correct mount for one of the TVs but they had it on the truck. They set up the TVs and all my streaming and made sure everything was good to go and I understood the remotes. They were professional and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out to mount my tv was the best. he was on time for the job and did a wonderful job with the tasks at hand. I would surely be seeking his services again

    I would recommend this to a friend