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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad staff were efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were great! They were able to mount the TV easily, and answered all of our questions, even if they were unrelated! They made sure everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best experiences with technology based installs. I purchased 2 TVs and they had them setup and easy to use in no time. I will definitely use Geek Squad and Best Buy in the future. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad amazing installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, were efficient and helped make the complete installation and set up so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS did a great job with making sure my home was cleaned, product was cared for, they showed me how things worked, and they made sure it was in the right spot for watching tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my new Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the agents did a phenomenal job mounting and setting up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad made sure everything went smooth on my installation date. The installer made sure the TV was exactly how I wanted it for the best viewing angles possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV Sharp picture Very good sound I would recommend this t v to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents hooked everything up correctly and everything worked perfectly after turning system on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention to detail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad agent mounted my tv within an hour. And they also help moved and set up my old tv to a different room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad makes it easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. I have used them many times. They are professional, confident and know exactly what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up when they said would. They were professional and friendly. They made sure that I was happy with the installation, before cleaning up and and leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and setup of the new Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that were here did a great job of installing the new Bravia 8 TV. They were very professional and knew what they were doing. They answered all my questions. They were right on my appointment time they had notified me about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does it Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert install! Finished the job quickly and cleaned up any mess made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack from Best Buy has installed 2 wall mounted frame TV’s for us . He was very polite and knowledgeable . We could not ask for better service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was solid but a few inches off my desired location. Clean up was great! Tie wrap of cords and connections was excellent. Connecting to xfinity was not completed., had to have xfinity come out for $100 to complete setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional. Really took there time to answer any questions. They surpassed my expectations. I will be telling my friends and family the geek squad is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mount installation and TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team did a complete, thorough job of setting up my TV mount and connecting the TV to all of my devices while helpfully explaining all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing my TV and wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rasheen mounted my TV and wall mount to the wall and hooked up all of my devices. I would hire him again in a heartbeat. He was kind, knowledgeable, friendly and efficient. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Super Strength + Delightful Courtesy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing installing a very heavy high-end TV swivel wall mount, very heavy 75" Samsung QLED TV plus a sound bar, and, in a separate room, a basic tilting wall mount, 55" TV connecting and hiding a Roku and setting up a DVD player - all in about 75 minutes. It was all done by an extremely courteous, patient and helpful duo who cleaned up all traces of "construction" as well as removed all packaging. They took the time to ensure I new how everything worked and set up some basic apps on the Samsung TV (the remote has an extremely minimal design - not a fan of that annoyance). I'll use Geek Squad without hesitation for my next major installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Review Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting for TCL went well techs were professional and quick and took time to show me how to operate new TV

    I would recommend this to a friend