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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 38,693 reviews
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different installs. Both times, the agents were on time. Both did a good job, but the second installer used his drill to roughly putting in the lag bolt, causing the drywall to buckle some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, I am getting too old to be doing all of this stuff. They came out and were very professional they put up 2 tv's and made it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation exceeded expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and treated my home as they would their own. The crew was very friendly and professional. All care was taken installing my large 85” tv. They recommended a better TV mount than I had and I agreed. The install was high quality and efficient. TV was set up after install. I was also amazed how Best Buy was on top of everything. Glad I chose the installation package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure on tine neat professional showed us how to use it would use them again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great i recommended to all people. The service is great with the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masterful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, orderly, professional, nice, answered all questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live alone or don't have anyone to help you with mounting a TV on a wall, these guys were so nice and professional. They went above and beyond what their installation requirements were. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was professional and respectful. Removed old TV and mounted new TV without difficulty. Cleaned up afterwards and hauled off old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician's mounting and installed everything with professionalism and no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $200 to have the TV mounted, installed, and I thought hooked to my devices. Apparently a sound bar and sub do not count because there was an extra $50 charge for that. That was not mentioned prior to the installation even though I told them a head of time what all I had to hook up. Also kept telling me how crappy my mounting bracket was and trying to get me to buy theres even though I've used this brand for years. Granted this is a much larger TV, but the bracket is rated for it. My installers were knowledgeable and friendly however. They explained things as they were going and made sure to show me how everything worked. If something goes wrong in the next few years it could come in handy. If you know what you're doing probably just do the work yourself and save the money, unless you want the protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 77" T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very knowledgeable on mounting the large T.V. Plesant and explained everything to us before leaving. Clean ,respectful and perfomed the. mounting in little time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, speed and to my specifications/needs in hanging a LG OLED CX77, and routing cables through wall plates as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job, installing my wa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quiet pleased with the speed and hassle free manner, by which the geek squad reps where able to put up both the tv mount and tv on to the wall. The representative were both very friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad serviceman hung my television, he did a fantastic job was clean and did it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys that came here!!!! They were friendly, fast , and knowledgeable ... they made great recommendations and all the equipment is set up nice ... they did a wonderful job.. I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting total tech and having geek squad install your TV. They make sure everything is centered and connected, and all without a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best, professional, fast, and very nice. They went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did There Thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv perfect. Full motion bracket with a big tv as well. They did excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim Bishof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted the TV was very helpfull and made sure i under stood how it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ver fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew installed the TV carefully and perfectly. He is very knowledgeable and friendly.

    I would recommend this to a friend