Customer Ratings & Reviews

The folks that came and installed my tv were in and out in 15 minutes! I am so pleased with the result!

The installers were professional and fast. They set up our 65’ Samsung with the most care and accuracy.

Agent arrived and mounted Tv on existing mount and made adjustments to get it to fit then connected to system and made sure itvworked

The tv was light and easy to put up on the wall. It is for our AirBnB it was easy to set up and so far worth the money

The agents wore protective footgear and masks, were friendly and professional, and cleaned up. My installation required install on a firewall with metal studs. The crew installed with no problem.

Excellent service went above and beyond what was expected

The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!

The in home service was outstanding. The installation was a easy process. The company that came was J CADS Installation service and they was very professional and on time. Great choice best buy

The technicians mounted my tv and connected all the devices that was purchased.

They did a great job. I wanted to install the wires through my wall but the wall was not big enough. The installer explained everything and I understood. They did a great job installing my device.

Brandon and Tre were very professional and provided excellent customer service when mounting my TVs.

Geek Squad Came hung tv with care. Took the mess! In 30 minutes or less. Executed excellently!

The tech and helper did a great job on the install and worked great together. Tech was very patient and explained “everything” throughout the process and worked through a minor problem while running cable through wall for tv. I would definitely recommend the service. Excellent work and even better customer service!!

They did a great job on hanging the tv. It was on an outside wall and was a little tricky but they did a great job.

I believe an absolute MUST for a member of the Geek Squad to install & mount your TV & Sound. And Geek will give lesson on how to work devices & answer ?s. Priceless service for your investment.

The Geek Squad that we had were OUTSTANDING!!Aaron was truly knowledgeable, kind and explained everything he was doing getting it all set up for us. He was a great teacher!

Excellent job. Service was fantastic. Wesley and team were professional, knowledgeable and had great suggestions. They were efficient and fast,

Great job. Installers were knowledgeable and friendly

The agent were very professional and did everything possible to satisfy my needs.

Arrival time was kept up to date. Once here listened to our needs and fulfilled as best as possible. Very helpful. One glitch and call back immediately accursed and helped solve issue. Both Jeremy and Dave very professional.