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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, set it up, explained several features on the remote and took away the old TV. Agent came on time, set up a social distancing area, wore a mask and was very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals Mike and Nick did an excellent job with mounting our tv. They both took time after to explain the features of our new Samsung. Both get “10’s” from us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer for Mount and TV (65”)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional, and up front more personal to help me understand what I have, what I need for what I’m thinking or vision. Provided recommendations and patient when I needed it to be readjusted. great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual. Moved my tv from one floor to another and mounted it on a new wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional service. Cleaned snd installed tv as it should be done (cable installer has done messy job)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation completed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in accordance with the service we purchased. Unfortunately, not everything I wanted was completed, but the installer explained the type of service we purchased only allowed him to do the job in a certain way. Installer was prompt, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents that installed my tv did a great job and explained why they were doing things a like they were doing. They cleaned up after they finished and worn masks and booties while in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to schedule and TV looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get our TV mounted above our fireplace. I am not super handy when it comes to home projects. The technician was able to get the TV mounted in less than an hour and very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U8K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast install. Good communication. Took away packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV changeout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thorough job well done. Previous tv was removed and new tv mounted properly on me stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were quick and efficient, mounted the TV no problem and were nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the geek squad did a beautiful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, and very neat service by technicians who were very knowledgeable and answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad hang the new TV where the old one was--we couldn't have done it without the assistance. they even carried the old TV to our car so we could donate it. They set up the TV and the new remote control as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why install a huge 85 inch TV yourself and risk breaking it when these guys will come and install it. Totally worth the value to not risk breaking high value items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv bracket and programmed my tv. He was very professional and had the tv mount hung in 30 minutes. He did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mounting for my viewing pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geeks mounted and set up my new TV in no time. Explained how to operate in simple language and demonstration. Answered all my questions. They were neat, protected my floors. Such a wonderful service!!! Thanks Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service, Fast and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the detailed installation of my TV above a fireplace. They were efficient, answered all my questions and made sure everything was hooked up and working well. 30 minutes I believe for a full install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic team. Moved the old tv, mounted the new and then spent time walking me through everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. I couldn’t mount the tv myself so had to hire them to install. They did a great job mounting the tv and even fixed a cable outlet that wasn’t working so I could connect to it.

    I would recommend this to a friend