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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounting for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t mount my tv yet but I used geek squad for 3 more TVs in our house and their service is excellent. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third time is the charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent uninstalled the defective TV and reinstalled it perfectly! Third time is the charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fantastic to have Best Buy deliver and install the TV for me, especially when it would be difficult to load, carry, and install alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents notified me half hour before they arrived. They very courteous and did an excellent job mounting the TV and installing the in wall mounting kit. NO WIRES! and NO MESS. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were very good at what they do, they were in and out in record time great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technicians did a fantastic job doing my install. Everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery tech kudos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my new tv and got it connected correctly, which required significant effort. Good going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional service. Cleaned snd installed tv as it should be done (cable installer has done messy job)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair heroes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional. As an older lady with limited knowledge on tv. They set all my channels for me. I am one happy camper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting Can't Not Lay in Middle When Flat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were nice but should have told at the beginning of mounting or appointment that when putting TV in flat position against wall, it will not be in the middle. It is only in the middle when you pull it away from the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, knowledgeable and very help with setting up the Samsung Frame TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Brought the 75” TV home , installed it neatly, powered it on, demonstrated the various connection options. Connected Receiver and Roku and made sure everything worked. Took the box and left with no mess install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mount and Set Up Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and offered all the options on the TV mount. He was very patient in explaining how to work the TV and set it up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reuben Herrera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job setting up my tv and wall bracket. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was outstanding. They connected my devices and made sure I knew how to work everything. They were very polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have a tv mount and set-up. This is what the person on the phone when I made the appointment set it up as. We bought a large screen TV and had Geek Squad install and set it up 8 years ago. This recent appointment was needed to troubleshoot why we were not able to get our Prime, Netflix, or XBOX while we could get internet on our laptops and other items. Ramon and another gentleman from Geek Squad came out and got it all taken care of in about 30 minutes and also got us set up with Total Tech Support for all our electronics. We are very happy with them and their work ethic. We have been customers of Best buy for close to twenty years. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went without a hitch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. Installer was informative and helpful setting up the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tv mounting service was amazing. I bought it to give myself piece of mind and am so happy I did. The 2 guys that showed up were polite and on time they were fast and amazing. I would recommend them to my mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, respectful, and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my home to mount my tv and set everything up were knowledgeable, professional, and respectful of my home! When needing a tv mounted I will refer to them everytime and will have them do another install soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a mount for my mother who is 72. The geek squad guys showed up on time and she was thrilled with every aspect of their service. Geek squad is a great service when you need to make sure things go well for loved ones who live in another city.

    I would recommend this to a friend