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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative mounted my tv...couldn’t have been happier w/smooth operation from start to finish. All went as expected. Overall a positive experience beginning w/ordering service, payment and scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV Room is totally awesome. The Geek Squad hung my television perfectly, with sound bar just below, and hid all wires behind the wall. It's the home theater I always wanted. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install a hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, hooking up my TV to the sound bar, very neat, and in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they’d did do delivery install and hook up Jeremy and Richard were fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing tv and Mount. I missed schedule appt and had a very hard time getting rescheduled, due to the tech not returning the tv to the store and then having the next day off. I would still recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very knowledgeable and precise with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was awesome. Checked with us before they made any moves with the installation. I felt like a part of the process which is very unusual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim Bishof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted the TV was very helpfull and made sure i under stood how it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly & on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my new 65” TV. I purchased the in wall kit and it’s so nice and clean! No wires hanging or showing! ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure on tine neat professional showed us how to use it would use them again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys (they've all been men). I've used this service twice in two states and all were great. This team was super knowledgeable and helpful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Tre were very professional and provided excellent customer service when mounting my TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and delivered the tv, mounted it, and set everything up for us. Really great service and the tv works great! It is a nice size for our living room and we no longer have to strain our eyes to read subtitles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new 65 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. They knew what to do and did it quickly and perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed TV mount and TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job with is installation of the TV mount and mounting the TV to the wall. Very quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professional, patient, knowledgeable. They handled the surroundings with great care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a bracket on the wall but the Geek squad did an excellent job of hanging the TV. He also hooked it up to my TV cable box and explained how to access all available channels on the start up ROKU screen. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and professional, and mounted the tv in about 30 minutes. Then they explained a few things about it's operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first tv we had mounted and I didn't trust myself to install it myself so I left it to the Geek Squad. They are terrific!!!! Took no time at all and set up the TV for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting service was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new $65 inch TV mounted by the Geek Squad. They had it centered and on the wall within an hour. Definitely worth the money having professionals take care of this - would have taken me al day to do it myself.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Total Tech-the Downfall of a Transparent Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my TV were personable and tried to and tried to help I had just moved and I requested that all my devices be linked. All they had to do was mount the back part of the mount on the wall because the other part of the mount was still attached to the TV. It took them about 30 minutes and I was charged $200 and I am a Total Tech member. The previous TV was still under warranty and fortunately they saw the line in the TV and scheduled it for repair. When the gentleman came to mount the new TV. He was able to sync the devices in 15 minutes. He discovered that these two old ladies were using the wrong password. Mind you, I was charged $80. Why? I thought they provided total tech members with technical support. They solved the simple password problem and we were good to go. Really! Eighty dollars? So many things occurred on my total tech membership. I just bought a new laptop in September and have yet to receive the case I purchased but was not in stock. I used to love Geek Squad but I was never charged an arm and a leg for services and they yet we know longer her good service. I understand the associates are not to blame, corporate it. They changed total Tech much to the dismay of it customers because it simply did not matter what they thought. Corporations must make all the money and I must pay for them. I am so utterly disappointed!

    No, I would not recommend this to a friend