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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 419 Showing 8,361-8,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Reuben Herrera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job setting up my tv and wall bracket. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masterful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, orderly, professional, nice, answered all questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Organized and bring their own tools. They measured to make sure the TV was hung at the right height and in the middle of the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond mounting my TV and setting it up totally! He then explained in detail how to work it. I am extremely pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks do carpentry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed a wall mount on the wall as well as mounting the TV on it. It looks like it has always been there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of complete installation along with providing us with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices and showed me how to work it properly. Great group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on concrete wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech that installed the TV was very professional and extremely skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give it a try! Sure you will be happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very reasonable to purchase! Give it a try. Sure you will be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job hanging my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted bracket and tv to wall. The did a great job! Quick. Professional. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and very knowledgeable. They suggested I get a in wall power kit which they explained to me for about $150 but I can't find it anywhere on bestbuy website to order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and product and mounting the equipment. Also were curious to covid 19 wearing mask and covering shoes before entering. Good teamwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job. Would do it again. Was very easy for them to mount it for us and set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Set up and mounted my outdoor tv. Great service and quality install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would tell anyone if they need service and help to call and get the Geek Squad to come over and get things set up right and running. I would not do it myself. I do not have the knowledge to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very professional and installed the tv p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and everything was reconnected very fast. Very neat and professional. They made sure the tv was centered correctly and when thete was a sight problem, it was fixed right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave Lair Top Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Lair private contractor for Best Buy did a tremendous job. He completed the installation accurately and explained the features and function of my new equipment simply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diagnosed, tried to fix, then replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony OLED with Best Buy service contract. It developed an issue. A repair crew came to my home to install a new board, which did not fix the problem. They authorized replacement with a new TV. I picked a new LG OLED TV which the same crew brought to install and remove the new one. No hassles, quick, friendly, COVID-safe service. No problems with the new TV. Answered my questions, removed new TV packaging I am good to go. Service contracts often do not pay off, this one did. I highly recommend buying one on new LED or OLED TVs as their service life is limited. Also recommend Best Buy service. Their local status ensures quick response. Highly recomended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plainly Excellent. The Tech came on time and he went step by step in mounting and explaining the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and on time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I’d ever used GS for a home install and I would definitely recommend! They were on time and professional every step of the way including showing how to use my TV and new remote.

    I would recommend this to a friend