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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They were careful and quick. Also took safety Covid-19 precautions. Will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and Competent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Best Buy Geek Squad service to install my Frame TV. There were a few glitches relating to my walls (plaster) and some electrical placement. The technician bent over backwards to get my TV installed and i could not be more pleased. A great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the UV on the wall. They were very helpful and really professional could not be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my TV in a vacation home and sent me photos to confirm (I had a property manager on site). They initially thought there was a fire block in the wall preventing them from concealing the cables and so did not install the in wall power kit. But, after I confirmed with the builder no fire block was present, they came back out and completed the cord concealing in the wall at no extra charge. They did a great job. Easy to schedule and communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew and Bo were outstanding! Attentive and very professional! Ask for them if you need anything to be done and done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount with the Geek Squad Touch !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional expertise was delivered and applied as promised. Extremely satisfied with the results..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV on our floor mount, adjusted the settings and taught me how to use the remote. Very efficient. Love the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job when they installed my television. Great customer service and very friendly !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super friendly and installed very quickly. It looks great and made all of the difference to have it mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional service I’m glad I purchased. I was able to sit back and watch as they set it up. Set up took about 30 min and I was back on the couch watching my shows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vetty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was overloaded, I was served with care and respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mounting a large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Natalie and Ryan had to be the best team I’ve seen!! Great job in all aspects!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad agents connected my Samsung 55" TV and sound bar and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV, work hard and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv mount!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Was on time professional and courteous along with friendly we are very happy with the quality of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy over the year have been a very satisfying store for electronics and other needs.Thier customer service have been great soon as I entered the store they welcomed me what great hospitality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV Mount on Siding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job and it looks great. It was to mount ournew 55 inch outdoor TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greek squad installed my tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted removed my old tv and replaced its for my new tv i had purchased from buybest. The agents arrived on time and were very professional. They kept me and my wife in tune how long it’s will take. The agents also explained what how they are placing the wires and cable box behind the tv. Over all i was very impressed with how they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek install for picture frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great couldn't be happier. Very professional explained everything in detail. Did not leave until we felt confident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy I got this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. installed my daughters tv in less than an hour and hide the cables behind the wall.

    I would recommend this to a friend