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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech and helper did a great job on the install and worked great together. Tech was very patient and explained “everything” throughout the process and worked through a minor problem while running cable through wall for tv. I would definitely recommend the service. Excellent work and even better customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent did a perfect job! He was very careful with the new tv and was very quick!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting up the difficult mount for my new tv. TV works great thanks to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installers and set up profess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers that removed our old 65" ROKU were very knowledgable, polite, on time (early), and completed the installation and set up of new 65" ROKU very fast. Excellent Geek Squad representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did really nice clean job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will recommend best buys geek squad service, they did great job and left no mess. Did everything as expected and even installed power kit which wasn't on the invoice until the day of the service call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy when you know what you are doing. If not, pay for Geed Squad service. It will protect your investment in the TV and reduce frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and efficient, they answered all our questions. They cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great!!! The gentlemen came early and installed my tv quick. Also, they asked me where I wanted the tv’s and after they completed they made sure I was satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and respectful. She connected the TV and made sure that everything was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install and left the area totally clean. Very cooperative and respected my request when they needed to reposition the wall mount for my newer larger TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast and the guys communicated with me about spacing, current outlet locations and best angles to hang the TV. The house was super clean when they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called to confirm when they would arrive, arrived on time, set up my new TV and connected to all of my existing devices. Great job, would have them do all installs going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how quick and professional it all was. They set everything up where I wanted and made sure it all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff members came to my house and set up my new Samsung tv. Everything went very smooth, and the staff was professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer’s did a great job. On time, communicated very well and did an outstanding job on installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, professional, friendly, and very skillful!!! Just an awesome experience from start to finish! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and efficient, spent time explaining and made sure I was comfortable using it, told me to make sure to contact him if I needed more assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Tech arrived on time and installed tv and set it up in record time! Couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv without a problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men from Geek squad were so efficient, friendly and were here right on time. They did their job and showed us how to do the remote and all the features on the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and hung in no time flat. I like the tv having over fire place.

    I would recommend this to a friend