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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to use professional services of Geek Squad as opposed to a handyman for TV wall mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job by the techs. They saw an issue with the mount I had purchased and luckily they had one in their truck tht worked best. Super JOB all around and very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came out were very friendly, professional and know what they are doing. TV was mounted perfectly - thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 2 accessories, looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad guys on not only mounting the tv and accessories but also installing the hide away cable kit so I have a clean look in the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hatching pupa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job of setting up and mounting my TV. I highly recommend them. They communicated very well on the day of setup. They were very experienced and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Was Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the installation of our 65" TV above our fireplace. The install was done quickly and efficiently along with showing me how to navigate through the new TV. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV quickly and demonstrated how to use other devices with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation with directions on how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and Installed the new TV quickly and efficiently They were thorough in showing me how to work the remote. I would definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grrek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very smoothly and our technician was professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job setting up 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and set everything up the way we wantd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very organized. They were quick and explained everything in easy to understand language. They cleaned up after themselves I was very pleased with this service..and would reccommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality.Well designed.Loved the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demonstration of Excellent professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done so professionally. No complaint. Despite small space to work around, job so nicely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected all items, cleaned all trash, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service for installation and set up of Samsung 85" TV was very excellent. They were fast and efficient and knew exactly how to do every task required to make me happy. They made sure everything worked just the way I wanted. I was so pleased that I would certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad folks were very respectful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing tv and reinstalling components.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good that we didn’t leave for lunch…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a call canceling the installation on the date of install. A few hours later the installers showed up anyway with our 65” tv laying on its side in a Honda Accord. Installation went okay, but the lead installer asked if we would dispose of the box. We declined, since that should be included with the installation service. Tipped anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg 9000 Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians we very quick installing my new TV. Gave tutorial on how to use new tv and programmed the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Notified me when they were on the way. They were neat and groomed. Very friendly and help moved a couch that had nothing to do with this visit. Quick prompt and timely! 5 stars

    I would recommend this to a friend