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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installer was very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and helpful. He explained how us use the TV, the Internet connection and the app options. He cleaned up when he was done and took the boxes away. he did an excellent job of mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed everything and were very nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Secured my wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very knowledgeable in securing my TV to the tv wall bracket. The agents service was quick with pure Excellence. Extremely courteous and helpful. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Totaltech is so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Efficient, Friendly, & Looks Great! If you’re doing multiple TVs in your home than the Totaltech membership with Best Buy can’t be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ADRIAN AND SAM MOUNTED AND CONNECTED MY DEVICES TO THE NEW TV. MADE SURE ALL DEVICES WORKING. GAVE INSTRUCTIONS ON REMOTE AND SETTINGS FOR TV AND DEVICES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capably handled installation challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were presented with something of an installation challenge and handled it quite well. They were timely and very professional and left us with excellent results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great complimentary benefit offer with the purchase of our 75"TV. The Agent was very professional, prompt on arrival, and quickly & efficiently installed/setup the TV. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia XR A95k mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his helper did an awesome job. Made sure everything was exactly where and how we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swap tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to do the job where great. They where frienly and clean/ had issues getting them here bc of cust service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A first had my doubts because the team who came to mount my wall was taking to long, but overall they did a nice clean job and I couldn’t be any happier with how it turned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and mounted my TV, and they did a very good job. Took all the pressure off of me on how I was going to do it. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fairly easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a big tv and the squad was able to put it up fairly easy and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money i have ever spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivered my TV unboxed it hung my mount exactly where it needed to be, they got it all set up on the NET then hung the TV. SUPER PAINLESS. Will do it everytime from this point on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived with our purchases for installation and knew exactly what needed to be done. The man installer was informative and did what needed to be done to make the process as seemless as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! They hung the tv and got everything up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my new big screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. They were very professional and even call to give me a heads up when they were in route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of mounting our 75” tv and connecting it all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my wall mount and took the time to connect my cable box to the back of the TV so that cords would not show. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - amazint customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had great customer service. Installed and set up the tv. The whole process what headach free. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and effecient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job setting up my new OLED on an existing mount.

    I would recommend this to a friend