Customer Ratings & Reviews

The installation was totally worthwhile, and the Geek squad did a great job. However, I was not told by the store that there would be an extra cost to hide all of the wires, so I had to pay a fair bit more to get this done.

We had our 55" Smart Tv scheduled for a install and purchased the mount ahead of time. The delivery was on time and the Geek Squad Tech was knowledgeable. Our studs happend to be spaced 24" apart on center rather than 12". Long story short the 18" full motion tv mounting system that we purchased wouldn't work. Instead of having us take the mount back, The Tech advised us that he could mount it on a wall that had cement behind the studs. He allowed us to move the bedroom furniture around and installed the tv. Great Experience and show of customer service!

The team that came to mount the TV was great and very helpful, they connected all the devices to the TV and answered all out questions.

The agents were awesome and very knowledgeable. They suggested I get a in wall power kit which they explained to me for about $150 but I can't find it anywhere on bestbuy website to order.

The agents were very professional and installed my TV and set controls up within 30 minutes. Great service. Also had good suggestions regarding my wi fi router. Highly recommend.

They were fabulous; I am so pleased with the results, and they were totally professional.

This TV is great in size and the color/clarity id amazing. Worth the money to pay a little more and get a better spec tv…

I had a Sony OLED with Best Buy service contract. It developed an issue. A repair crew came to my home to install a new board, which did not fix the problem. They authorized replacement with a new TV. I picked a new LG OLED TV which the same crew brought to install and remove the new one. No hassles, quick, friendly, COVID-safe service. No problems with the new TV. Answered my questions, removed new TV packaging I am good to go. Service contracts often do not pay off, this one did. I highly recommend buying one on new LED or OLED TVs as their service life is limited. Also recommend Best Buy service. Their local status ensures quick response. Highly recomended.

EG VERY knowledgeable and was on time everything was connected the way it should be tv workin very good so far

The workers who came to my home to mount it were courteous and professional. They set up my tv and mounted it perfectly. I could not be happier!

Mount was done easily and professionally. No issues. Respected the furniture and walls.

Two men that came arrived on time, very professional and friendly. Did everything that had to be done to be sure instillation was correct. Very happy with service

The agent had the equipment and knowledge to install the tv on the wallmount. Wish the arrival time frame was shorter , not 7am to 1pm. Agent did not call the night before as I was told.

The very efficient, professional Geek squad agent installed my TV and connected a DVD player and set up new sound system in my home. Very well done.

The guys were awesome and took pride in their work, making sure everything was right.

Great job! All around on timing, quality of work and professionalism

Young and know it all is great till your old and smarter and young and know it all put in your investment right OR BB makes it right! I had four put in and right! and did not have to supply any beer when done !

Agent mounted TV and sound bar. Set up both units Explained how to use and no mess left behind. Thank you

Professional,prompt, courteous installation on wall in small office space. Very happy with experience.

The installers were all extremely professional and helpful and made this situation perfect! Thank you