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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job installing my new big screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. They were very professional and even call to give me a heads up when they were in route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the best install...ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really knew what they were doing setting up my new The Frame TV. It was much trickier than I could have handled. They were also a wealth of information about which speaker should go where and what other components I could use to get the ultimate movie experience. They were quick and efficient. Friendly and neat....you could not ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really got to know the agent. Great install. How can I get him to work on other parts of the house? :-)?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv stand was taken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they mounted the tv on the wall they took the tv stand that came with the tv, we need the tv stand , were moving we need the tv stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Geek Squad was knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly and respectfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service to mount my tv was great. Normally I would do it myself but with a large tv having someone else do it was very convenient.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Job done right and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They jumped right into the task of replacing the old TV and quickly had everything organized and proceeded to set up my sound bar and showed us "how" to find programs and aps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my 32 inch TV and connected successfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs are great and mounting TVs and using this is a no-brainer. Make sure you get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install with excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Installer made sure everything was perfect to the inch. Offered great advice and even stayed until my WiFi Tech Support made sure the TV was online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One professional person hung my new Sony TV without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in under an hour. Workers unpacked everything mounted the tv and setup everything to make sure it was working before they left. They even disposed of all of the boxes and packing material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional & quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, nice, and quick. They didn’t mind moving the spot a bunch of times until the mount was exactly where I wanted it. I even purchased another mounting service while they were there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was exceptional Carmon and Hank awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed, mounted and disconnected old surround system. Carmon and Hank were very positive representative of the Geek Squad. They were the only highlight of this experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great ! They were quick and very informative. Kam was very friendly and explained everything. Help me setup all my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service great buy great people need to have this included with every major appliance or equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, friendly and completely professional. They did an excellent job and even cleaned up the cardboard and trash from the mounting bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. Easy to move and manipulate TV on this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchsed our TVs in Watertown, MA but had them delivered to our APt in Florida and was installed with the Geek squad. The Tech was knowledgeable and did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad overcame some intallation problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I have with Geek Squad is showing us how to operate the new Samsung TV, especially how to get our streaming service from former TV. Installation was good.

    I would recommend this to a friend