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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great communication!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truman and Jacob were absolutely top notch throughout the whole process. Friendly, great communication. PATIENT and informative. Geek Squad is awesome because of them. Give the a RAISE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roy and Lance are ACES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians that came to our home were named Roy and Lance from the Destin, Florida store's Geek Squad. They removed the inoperable 65" TV along with it's precarious mounting system. They installed our new 75" television on it's superior mounting system, and secured the whole ensemble better than it was prior to their arrival. They also insured that our new television, ROKU and audio system all worked together seamlessly. Thank you Geek Squad for these two technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squat Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for wall mount installed TVS. The techs are professionals and they install TVs all day long and knows their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Very professional, on time and took their time to make sure everything was just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did a great job of removing the old TV and hanging the new TV. However, they seemed surprised that they were to hook up the new TV to the existing components (speakers, BD player, etc). They told me they were not required to hook up the components. This made the last part awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything I expected and more when hanging and installing my new 77' OLED TV. They took their time in their work as well as fully explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent Nathan was amazing and was very efficient! He installed my tv quickly and was very helpful and nice! Definitely would recommend Nathan with geek squad tv installations..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was installed by the Geek Squad for an earlier LED television and was reused for the OLED television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the knowledge and helpfulness of the technicians. They had very pleasant personalities and were willing to explain everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jon’s TV Instslltion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed promptly & professionally, works great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad adapted to the conditions with no probl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job of setting up a 75" TV and sound system and when they realized it was being mounted on a concrete block wall, they changed mounting hardware to insure that the proper strength attachment hardware was used. Kudos to being smart and making sound decisions to protect the customers investment. HOWEVER, there was an upcharge (not excessive) for the mounting to a concrete block wall. This should have been discussed in the store and pricing provided at purchase time. With the system attached to the mounting hardware and THEN the upcharge is mentioned there was no choice to not do the upgraded install - and it was the right thing - but it was extremely poorly sold in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, everything was connected and worked fine. The folks were very polite and helpful and removed all the packing materials, etc. I’d recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken me years to get my husband to agree to hang the TV above the fireplace the gentleman that came out was very professional and very fast he had it up in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting kit works great. The TV is mounted above the fireplace and the tilt on this mount is perfect for viewing purposes, from all over the room. Although I did not personally install it, it appeared to be easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really sturdy item and it has been really easy to use. They did a great job installing and explaining how to use the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were very knowledgeable and friendly. Made recommendations to make the system better without feeling like I was being pressured to purchase more. Installed the system without any difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great and complete job at my house they were professional and did great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and were great and did every thing we needed. They mounted the TV and wall mount and programmed my harmony and hooked up all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I mounted the tv and had the geek squad hook the tv up where I had surround sound installed when my house was built. Could not have done it myself.

    I would recommend this to a friend