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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Home Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall in my bedroom. The agents were very professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to GeekSquad! The installers were on time and professional. I was well informed from start to finish. No mess or clutter. Dependable Service when it matters most. I will definitely recommend and use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Secured my wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very knowledgeable in securing my TV to the tv wall bracket. The agents service was quick with pure Excellence. Extremely courteous and helpful. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job and very professional. My wife and I are extremely happy with the results from their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my65 SONY, Mr. TYRONI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech and helper were very good ,fast and efficient. Mr. TYRONI the tech was knowledgeable , respectful, understandings of my lack of knowledge in smart TV, gave a great turturiel on the subject. Cleaned up asked me questions, made sure I was happy with my purchase. Tested everything once , twice, left me a small quick sheet to remember things. A very reliable person pleasent, to learn from . 10 STARS......... My tv is a joy to view and relax . Thankyou Mr .TYRONI , this is one of several reasons I purchase from Best Buy......JDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation went flawless! Our installers were carefully, fast, and extremely knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed two TVs and was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional explain everything to me. And offered other as far as mounting my tv just in case the tv couldn’t go in the spot that I wanted it to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team Mounted My TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team that came to mount my TV! They were friendly, courteous and knowledgeable. They came in and got the job done in only 35 minutes. The TV looks awesome! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great fast professionals everything I’ve had installed so far have been perfect from tvs being mounted and appliance set installed and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians that installed my tv and soundbar did an outstanding job. They were very professional and guided me through the entire setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 servicemen really worked hard and fixed my sound system and installed 2 tvs. Efficient, knowledgeable, and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was for a 85" led TV. A team of three came out and took down an old 65" and mounted the 85" in the same place. Installation was fast and was done about an hour. However, right before they left the TV developed a flaw in the panel. They had to order a new replacement and then came back out to install again. The team took care of unboxing, mounting, clean up and setup the new TV. All was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Notified me when they were on the way. They were neat and groomed. Very friendly and help moved a couch that had nothing to do with this visit. Quick prompt and timely! 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad mounted tv and made all connections while instructing proper use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So easy, you could do it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we would have needed Geek Squad to come over and mount the television. The set up is really easy and it will take you at most 10 minutes to screw on be backs to the television and mount the TV to the wall. I recommend anyone going to Best Buy definitely pick one up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very fast by two knowledgable efficient guys. They explained everything and made sure we were able to use the new features before they left. It was well worth the money we paid to have it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great sound and quality picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great and fast set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up job! Very efficient and friendly guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to install my TV were very professional. They answered some questions I had concerning how they were going to mount the TV on the wall. My husband and I are happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, personable, and knowledgeable Geek Squad installers. Although my tv was mounted without the behind the wall installation due to my electrical outlet situation. They were great with the installation and setup of my tv.

    I would recommend this to a friend