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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad did a great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were courteous and did a great job on our installation! They were very patient with us being senior citizens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did their job well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Its holding the tv just fine. Geek squad did a wonderful job putting the tv up on the wall. I would recommend them to anyone wanting to mount a tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made me the first stop of the morning, they were respectful of my space, gave me options on how I wanted things done. And did the job quick and cleaned up after themselves. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent. They were extremely pleasant. They took the time to set it up and explain it to me. Definitely worth the setup fee! Highly recommend not doing it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and made sure it was connected to everything before they left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad mounted my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Geek Squad showed up, was immediately told that the TV mount might be the wrong mount for the TV. I then explained that the TV mount was purchased through Best Buy service support. After the TV was mounted the 84' TV top tilted top forward. Was told that is how the mount is designed. Then I wen to the directions and had to inform the installer that there additional pieces needed to lock the TV mount, so it wouldn't tilt forward. After that the installer mentioned that most places would charge an additional $100 do unmount and remount the TV, and it wasn't my fault that they had to unmount the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and they did an excellent job. Great team work. I was pleased with the workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install service was extremely friendly, professional, and efficient. 3 people to install and 85”. Leveled and mounted quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They wore masks and booties too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and his Teammate did a great job and installed my 75 inch Sony in less than an hour. They educated me on the use of the control and took the time to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and clean. Courteous and professional. Explained and guided me through the setup of the tv and suggestions for additional upgrades when I may need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad - The Very Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is by far the most professional, knowledgable, and customer-oriented group of technicians we have encountered. They arrived on time, promptly removed our old TV, mounted our new TV, and connected it to our existing sound system. They oriented us to the new operation, explained how it worked with our other systems, and answered all of our questions. I forgot one part of the new operating procedures, and when I called them, they talked me through it while they were en route to their next stop. Their customer service is unbeatable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money i have ever spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivered my TV unboxed it hung my mount exactly where it needed to be, they got it all set up on the NET then hung the TV. SUPER PAINLESS. Will do it everytime from this point on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the WIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home installation of television was wonderful! No stress. No mess. The Geek Squed arrived on time as scheduled. Worked efficiently. Completely satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. They came on time and installed exactly where we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was great. They did a great job on my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of 2 mounted my Tv quickly and it looks great. Plus they cleaned up the mess before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech easily mounted and secured my tv and then showed me how to operate it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad when you want things done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional employees who were great at their jobs. I had complete trust in them and everything they did in ou4 home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was very professional and done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1 Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional and helpful. Geek Squad is the way to go!

    I would recommend this to a friend