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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 453 Showing 9,041-9,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    pleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very organized. They were quick and explained everything in easy to understand language. They cleaned up after themselves I was very pleased with this service..and would reccommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad in stalled my new TV and removed one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very professional and I am very pleased and I will being used them again in June when I move for removing my 2 wall mounted tv’s and remount them in my new condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem free installation and reconnection. Geek Squad was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my TV and removed the old one quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the total tech membership and the geek squad mounted it for free. They also hooked up my surround sound system as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my television and set it up for me. Very nice gentlemen. They stayed a few minutes to make sure all bugs were worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, knowledgeable and knew what he was doing. Installation of the tv was so easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS agent mounted the TV in a precise and professional manner. He also got it connected and working with Century Link. I was very pleased with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs came and install my tv with no issues and gave me some advice. They arrive on time and left in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Topline Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient When above and beyond to complete installation and removal of old unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech that installed my TV was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent he listened to me and was very professional. I bought another bracket for TV and he recommended a better one. He was correct. The wiring for TV he did it in a way that was not intrsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great--came in -set up the tv/sound bar. Explained everything and cleaned up. We were very pleased with their professional work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was just so glad to get the geek squad's come ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so glad to get the Geek Squad to show up at our home through the virus situation Chinese virus help us mounted TV and set up the system I tried to use Geek Squad on the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They provide excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for many years. They have installed several TVs and repaired/upgraded several computers. They are courteous, professional and eager to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rusty and Luke were outstanding! They were so helpful. They were able to use our existing mounting, so they installed the new mounting in an upstairs bedroom. They walked through the tv programing steps and were sure we understood the steps. Asked about some of our preferred apps and loaded them to the screen. I was having trouble getting a function to work a couple days later, called Rusty, and he solved my issue over the phone. Really excellent customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV install and hook up my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were professional and they mounted my new TV perfect. They also connected all my devices to the TV. They also helped me learn how to use my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a Geek Squad Contract!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad guys arrived on time, quickly mounted my television, made adjustments and took away all the packaging AND the old television. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very professional installation. The technician worked expeditiously att complete the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had 2 TV mounts installed by best buy. Excellent customer service. Very professional, did a great job with installing the TV mounts and hooking everything back up. Thank you guys for a job well done. A very happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dale is a extremely knowledgeable technician. Thanks for making my entertainment system work seamlessly.

    I would recommend this to a friend