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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 453 Showing 9,041-9,060 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when youre a Total Tech Member! Called before to let me know when they would show up and kept me updated. Did an excellent installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV to my preference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member came and mounted TV and was satisfied with the job they performed. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my wall mount for the TV and connecting devices did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so fast, no issues, nice men. Made sure it was working and gave instruction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting it in the right place at the right angle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great install… right height and efficient use of their time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came to my house to mount my TV and install my soundbar were on time, courteous, efficient, and they listened to my needs - so overall great, professional service. I would recommend using Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounting the TV did a good job placing it and was able to help me setup multiple streaming channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on moving and installing our existing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs moved our old TV to its new locations and did a terrific job of mounting and connecting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my samsung 85 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected my Samsung 85 inch tv. They were fast, very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was efficient friendly and did a professional install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the two devices and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ROCKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, the technician explained everything and was very professional!! The mount fit perfectly above my fireplace and is holding my 55 inch tv perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and home theatre hooked up. Very helpful and answered all my questions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    actual work was great; back office really is bad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over 35 phone calls and emails just to get my credit card receipt; never showed up the first appointment time as they "rescheduled" me without telling me; missed the next one too. Third time they showed up. The guys who showed up and did the work were great and did a wonderful job, so that brought the average up to 3 stars. But the back office, scheduling, phone centers, local store, mishandling of my monies, etc., and nobody getting back to me (even to this day) nor owning up to the issues, it would otherwise be zero stars. so they get the job done, but beware of the horrible, horrible service before then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel Squad installer was excellent. He was courteous, timely, patient, and very knowledgeable. Took his time explaining everything thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were punctual, courteous, quick and accommodating! 10 out of 10!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting 55" and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was ABSOLUTELY the BEST! VERY PROFESSIONAL, and was done in a very timely manner. Thanks so much to IAN for doing such an incredible job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting is done professionally, the technicians are really helpful, came in with face coverings, and disinfected everything before leaving. All in all good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hats off to the Geeks. They delivered my brand new LG 77” TV, removed the old curved 76” TV from the wall, installed a new wall mount and hung the TV. Additionally, they re-connect my entire system and, without my asking, reprogrammed my universal remote, and made it more “universal” in the process. Outstanding service from folks who really know their business and how to make for very satisfied customers.

    I would recommend this to a friend