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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    The a team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my tv professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service. I purchased security cameras for home with installation. The first time someone came out to install the cameras they were from a third party vendor. Why??? I have total tech. The next time they came out to install they didn't have the proper equipment. Friday I got a email canceling my install. To date nothing has been installed. I'm returning the cameras a closing my account. This is the way you treat customers that been with you for over 20 years?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Matt and Kevin did an EXCELLENT job in getting all our devices connected to our tv!!! Very KNOWLEDGEABLE!!! Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and courteous and gave great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to a mount I purchased separately quickly and professionally. 100% would have them out again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Install was done nicely and neatly, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who brought my TV and set up for very professional. They wore carpet protectors and mask. They were very skilled at of mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, courteous, and a pleasure to work with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Jacob mounted and connected my TV to my brick fireplace. Cleaned up and made sure I was satisfied. Also explained everything along the way. Very friendly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrive on time which is something that is very important to me. The installation of the TV was quick and efficient. I would highly recommend this service to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best! They were informative, quick efficient very professional! Didn’t leave till we fully understand how everything works and gave us useful tips. They were on time and used shoes covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was simple and fast to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to mount my tv quickly and exactly where I wanted it even moved it when I decided I wanted it to be lower after it had been mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan Carlos and Miranda are an awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Carlos and Miranda were the best geek squad techs!! They called ahead, were on time, efficient and funny!! Mounted a 75 and 55 TV with no problem, looks perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Steve was awesome helping me make my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Team did GREAT in TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came and mounted the TV. FAST. EFFICIENT. CORDIAL. ABSOLUTELY knew what he was doing. I had confidence in his work as soon as he walked in the door. He clearly has been doing this for over 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection and setup were done by the Geek Squad at Best Buy. We requested the Geek Squad to setup and connect the new tv. They were here within the time requested. They did a great job connecting our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup and Mounting for 77 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly and efficient. They were kind enough to put on shoe coverings without being told. And they helped me with navigating through the TV and setting it up after they installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were 3rd party but gave notices day before and 30 minutes before arrival. very helpful and efficient setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removal and install a breeze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were neat and efficient. In and out and adjusted their set up at my request without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience of having installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie is the best and an expert in what she does!! Also, she is very knowledgeable in her field. We always request her when needing installation!!

    I would recommend this to a friend