Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Je Jones the CO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very professional and do a great work. They are always willing to do the kind of work that you want them to do. I would definitely recommend the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable installation from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and solid. Highly recommended. Has multiple adjustable angles including tilt. Hold up easily with 75’’ TV The Geek Squad guys were on time, impeccable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected my apps. They also answered some questions I didn't even know I had. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removal and install a breeze!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were neat and efficient. In and out and adjusted their set up at my request without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad guys were GREAT!! Very courteous and professional. They did an outstanding job of installing my TV. Would highly recommend them for this again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great came in inclement weather and expertly removed tv from mount and carried new 85 inch TV and with great care mounted tv. Excellent work Geek Squad!!!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV with professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather have Geek squad installation than Third party installer. It would be considerate if Best Buy give this decision or option up to the customer who make the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the install mainly to just mount the tv since I’m too lazy to do it myself. Little did I know that they actually centered the whole tv on the entire wall, and leveled it ... better setup than I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY CAME OMN TIME , AND MOUNTED ON TIME AS PROMISED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenol Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on The Geek Squad. They will be my go to people for all of my electronics needs. Professional, friendly, eager to explain details, and respectful and polite. Cannot say enough kind words about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was awesome, helpful and knowledgeable. He did a very respectable job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job in mounting our TV and cleaning up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer. Geek squad is the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the j stalls took of this tv in my main bedroom. There was already furniture in the new house and they were able to work around it without damaging anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected a sound bar to my 82 inch Samsung television. The work was done and completed in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a TV and have GEEK Squad install and set it up. So glad I did it. They even got my DirectTV remote working the volume from my separate surround sound system - something I have never been able to accomplish. THANKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came on time, mounted the tv per our instructions and helped us add our information and apps. They were very respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good about my Geek Squad service-Explaining everything and answering my many questions-Very thorough and knowledgeable and neat-Totally impressed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV installed 15 days late.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my TV 15 days late as the first time around the technician was a no show. This was a pure inconvenience as it resulted in multiple back and forth and considerable delays because Best Buy/Geek Squad failed to effectively manage their team. Do not accept service via their third party team. That being said, the guys did a great job installing my TV and the store owner made it right and refunded the install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    glad I did this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is mounting a tv very hard? No. do I want to? No. these guys came in had all the stuff they needed .. did a great job..and cleaned up after themselves. I was saved from any aggravation at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung TV & mount that I purchased. Delivery & installation was seamless. The young man was knowledgeable, friendly, respectful & willing to answer any questions that I had.

    I would recommend this to a friend