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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Everything was done expertly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time. They were quick and efficient. They programmed my first 4-5 apps, cleaned up, and made sure I was comfortable before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmie Lee and his partner are the best! They have been to my homes twice here recently and both times gave timely excellent customer service and had good knowledge of the product. I would love to have him and his partner every time I use the Geek Squad. Had good ideas on exactly where to hang tv and it works exactly as they said. To sum it up great job every time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely beats doing it by yourself w/ friends.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While mounting my 85" TV the team noticed that the mount I purchased in advance was more complicated and expensive than necessary. They had a more appropriate mount with them which I was able to purchase and they could use right away. Super clean mounting job, they found the appropriate wood studs and levelled everything. Very happy with the final job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great young people came to our home and mounted our TV. They were super. Best decision I have made recently. We were lucky to get them. Well worth the expense. We are sold on the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pleasant men had everything connected and the trash removed in a very short time. They were professional and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was great. Was very worried walks would be messed up or tv crooked but everything went well. Just be sure to mention if it’s being installed above a fireplace as this could be an extra charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were puntual and did a neat job on installing my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV looks good. Unfortunately, the TV was broken on delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV- Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Did a great job. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a professional job on our TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up our TV’s. They were professional and dis this quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation of my new TV was flawless! We are more than pleased with the experience. The techs were very courteous and professional. They even offered tips on how to care and maintain the TV. I don’t usually write reviews; however, I am so pleased with this experience that I felt compelled to share it. I am one happy BEST BUY customer! Thank you, BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient. I will definitely get another tv mounted through y’all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sonos Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and his crew did an amazing job for the 2nd time. Clean, courteous, cleaned up after and explained all the features. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent out the A team because these guys were on point. They knew their job and very coordinated. They were able answer all questions I had. They respected the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted 86” and concealed cords in the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Got one tv off and new one up with concealed cords within 1.5 hrs. They were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in very professionally. Cleaned up behind themselves and left me very satisfied with my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast expert installation and setup. Then spent time to ensure we know how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy agent, Jeremy did an excellent job of installing my television sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer were very professional and explained additional charges. They cleaned up after the installation and hauled away the old tv and packing material. Highly recommended.

    I would recommend this to a friend