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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very happy with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out to install our tv did an excellent job of installing and making sure everything worked. He was a friendly person and got the job done within a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses installers did not mess around and had everything installed within working within 45 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Sam to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam went above and beyond when a mix up with our order happened. We weren't going to get our tvs, let alone have them installed on our scheduled day - which we had scheduled about 2 weeks previously. Sam was getting off work when he learned of our situation. He got our tvs, delivered and installed them - again when he was supposed to be going home for the day, on a Saturday, no less. Friendly, efficient, cleaned work areas from wall mount dust. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were awesome in putting this on my wall with the tv. Thanks for answering all of my worry questions about it and the safety issues too. Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful, professional job! They were very polite and knowledgeable. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the small cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, especially for the cost and liability of hanging a large TV. They will even attach to cement or metal studs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed the wall mount and tv on time and were very professional. I'm very happy with the results, the service is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The techs very courteous and knew exactly what they were doing. Recommended me rite options to finish the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad deserved more stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers deserved more stars than 5. They were excellent in installing my equipment and training me how to use everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting it right no matter how long it takes. Yes it’s expensive, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, friendly, and very knowledgeable. Checked in with us appropriately about placement. Got it done in less than an hour. Worth it~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hilarious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted the TV quickly and securely. They made me laugh and showed me some secrets about my TV that I wasn't shown on the previous installation. Love Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast expert installation and setup. Then spent time to ensure we know how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy agent, Jeremy did an excellent job of installing my television sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 86 inch TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Techs! friendly, professional, on time and were really quick. These guys mounted my 86 inch TV for me and did a great job. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad team did a good job installing the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very proficient, helpful, and professional. The TV was installed properly and the set up was done well. Brenden Moreau and his team did a good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation incomplete, partially due to covid 19

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the 75" TV in my sun room, along with the Klipsch speakers and Denon receiver was excellent and is performing beautifully. However, the 55" TV I purchased at the same time is still sitting on the floor waiting to be installed along with an Onkyo receiver. My cable service bill is for 2 TV's and I have only 1 operating for the past several months. Hopefully when the covid-19 restrictions are lifted, I will be near the top of the list to complete my installation. I already paid for the entire installation & components.....This project started in February and is fully paid for..........Thank you...Rolf Naumann

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They went beyond. I haven't had a good experince lately, but TV's they do awesome. Appliances needs to take lessons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and the pictures show very well! I would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond Happy with the experience I had today with geek squad! they mounted my 77" TV & sound bar and I looks amazing. they do the job so fast and very professional. they then set up everything on the tv I literally just sat down started watching tv I didn't have to do not one thing. they also explained everything to me and made sure I was 100% happy before they left. The best part for me as a wife and mother was not having to do the clean up because they took care of that! I am a very happy Customer and it was worth every penny to have them come and install the tv for me.

    I would recommend this to a friend