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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great insights and advise along with the install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael gave great product recommendations as well as advice on the location of where to mount the TV. They even ran to a store to get us a soundbar mounting bracket as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad were professional to complete the insta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad crew of two arrived on time and complete the mounting and set-up in a very professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was definitely not gonna mount my new 85in myself. The group that came did an excellent job getting it set up very quickly. They definitely knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 82" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job mounting and secure my TV to a wall and connecting the TV to the video components. They were very professional, informative, knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. The crew was careful with our home and ensured we were happy with the placement. A little pricey but took the stress off of me doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful and professional. HFred went above and beyond to assist us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was professional and kind and performed his work quickly and accurately. I would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. hey process you quick and they are super helpful through the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did Excellent Job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installer(Rob Collins)mounted TV and Sound Bar. He was knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. Even though the wrong bracket was initialed ordered by best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks is the right name. Pros if more like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Thanks to Best Buy for giving us such competent people to help us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Reliable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian did the mount fast and perfect , took care of the boxes and did the cable dressing correct

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install was successful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and recommended the necessary products before coming out. However, execution could have been a bit less convaluted looking. Agents were professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and even brought his own vacuum to clean after himself. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from the Geek Squad installed a 65 inch tv I purchased. They were very courteous, careful, and very experienced in the installation work. We are very pleased with the work they performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy to understand, and it was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable, respectful and nice people. The geeks answered all my questions and showed me how to work the features on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disconnected TV and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done in a timely manner. Very curteous and professional, wore their masks, paper sleepers . Disconnect the TV and mount from wall . Thank you for a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech who delivered and mounted my new tv was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support mounted my new tv. I highly recommend their service. Great communication with the tech who was professional and knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV installed 15 days late.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my TV 15 days late as the first time around the technician was a no show. This was a pure inconvenience as it resulted in multiple back and forth and considerable delays because Best Buy/Geek Squad failed to effectively manage their team. Do not accept service via their third party team. That being said, the guys did a great job installing my TV and the store owner made it right and refunded the install.

    No, I would not recommend this to a friend