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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Store folks are not very competant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV quickly and cleaned up after...great job...no fuss no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like someone who’s good at their job. Called ahead, came up with everything he needed, asked me where I wanted the tv and put it right there. No issues and super fast. Definitely reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected all the dives and made sure I knew how to operate everything before they left. Did a great job and were timely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmie Lee and his partner are the best! They have been to my homes twice here recently and both times gave timely excellent customer service and had good knowledge of the product. I would love to have him and his partner every time I use the Geek Squad. Had good ideas on exactly where to hang tv and it works exactly as they said. To sum it up great job every time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. Made sure we knew how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my LG 77” with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB installers took down one tv and put up my new LG G1 and hooked up my devices and also new denon receiver. It all took 3 plus hours but at least they were careful and thorough and did a great job. Service was included in my total protection plan, so I tipped the two guys for doing such a good job. I used my existing Sanus mount to be safer as the flush mount that comes with G1 is rather small and doesn’t span studs in wall. Also allowed for putting tv where I wanted and I prefer the floating look anyway. Very happy with installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were amazing!! They remained professional! Great guys! They cleaned up and I was able to watch Sunday football on my new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of three people (one that had been there for a long while, another that was experienced, and a trainee) that all behaved professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a beautiful job. They were polite and professional and were very quick getting everything taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me am not bot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount fits my 55 inch samsung tv beautifully and it adjusts and everything. Also me am not bot so me advise good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation of my new TV was flawless! We are more than pleased with the experience. The techs were very courteous and professional. They even offered tips on how to care and maintain the TV. I don’t usually write reviews; however, I am so pleased with this experience that I felt compelled to share it. I am one happy BEST BUY customer! Thank you, BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and accommodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came took my old TV OFF the wall and mounted the new one. Then set it up exactly the way it was before. Easy transition from one T V to another. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted new bracket and TV plus all connections. Then set up the TV and showed us how to operate and switch from cable to streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues great reputation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and prompt providing installation for my peripheral equipment and television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV- Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Did a great job. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my new TV and soundbar in the living room and they mount my old TV and soundbar in another room as well. Very professional and fast work. Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, and professional! Great job!!!!! Will continue to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new tv, sound bar and subwoofer easily. Then took the time to answer questions and demo the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came on time and with all the equipment needed to install the tv. They also installed some in wall speakers I had in storage at the same appointment.

    I would recommend this to a friend