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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geeks were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was professional and experienced. I asked to add on another mounting, moving displaced TV and they signed right on to the additional work. Timely and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Sam to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam went above and beyond when a mix up with our order happened. We weren't going to get our tvs, let alone have them installed on our scheduled day - which we had scheduled about 2 weeks previously. Sam was getting off work when he learned of our situation. He got our tvs, delivered and installed them - again when he was supposed to be going home for the day, on a Saturday, no less. Friendly, efficient, cleaned work areas from wall mount dust. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was a breeze!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, polite, and very helpful. They installed and set up the T V in a short time, and I especially liked that they instructed me on how to make changes if I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very impressed with the set up and mounting of my new TV. The people who came out knew their stuff and were respectful and very pleasant. They were excellent. The only negative was the sound bar mount. Unfortunately, the mount I ordered was not available at the time of set up. I would have thought that with an appointment all the inventory would be available. Since I didn't want to have them come out again, I purchased a mount they had in their vehicle, which was more expensive than my original order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you don’t want to do it yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you don’t want to do it yourself. But they will upsale you. The upsale may be worth it just be prepared to pay at the time of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived an hour late and Best Buy should advise their crew to at least call the customer for any delay. Once arrived they removed the old TV from the wall and mounted the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install performed by Andre. He is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good & on time, would definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV to the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came at the appointed time and did a very nice jobofmounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great. Great great great great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted on the wall. The technicians were wonderful! They showed me all about the tv. Very courteous and on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall remount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job mounting TV on previously Best Buy installed wall mount however subsequent to mounting new TV connecting cables to back of TV are now exposed and unsightly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Matt and Kevin did an EXCELLENT job in getting all our devices connected to our tv!!! Very KNOWLEDGEABLE!!! Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expertly Intalled by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this mount and the TV. This was not necessarily a cake walk of an installation, and they did a real good job. Things turned out just the way I wanted them to with this mount and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Mounted our TV over our fireplace without any cables or wires showing. They connected our receiver and additional electronic devices--all within a short amount of time and with expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was on time! Called before hand which was great after being out late the night before. Came in and did their thing quicker then I expected. They made sure they cleaned up and explained my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not confident in my ability to hang the Samsung Frame TV and was really pleased with the Geek Squad install. So professional and great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount installation and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and professional setup. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and very careful. They answered all my questions and help me understand the benefits of my new 65 in tv. These guys - Geek Squad - are the pros. They will do it right the 1st time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek Squad was excellent. It took them no time at all. Very professional!

    I would recommend this to a friend