Customer Ratings & Reviews

Really a good product I will recommend to my friends and community. Thank you Best Buy your employees give a good information to customers. that's why I bought so many products with you and still buying. customer response is awesome they respond immediately. thank you team have a nice day I'm very happy to give a review.

The guys that came for the install were on time, extremely neat in their work leaving no mess behind and even wore shoe keeper things to keep dirt off my floors. Very well done with the mounting

The Geek Squad members did an excellent job in mounting the TV and ensuring that the placement was where we wanted it. They were very certain to make sure that we were completely satisfied before they left.

The agents that mounted my TV was very professional and courteous. They mounted it with no problem above my fireplace

Mounted TV looks good. Unfortunately, the TV was broken on delivery.

all geek squad members that were apart of the installation of my TV and soundbar were incredible helpful and professional

The agent was very helpful and hooked all devices quickly and professionally

Great service. Kind. Polite and was flexible with a quite difficult wall mount. They were able to adapt to the type of stone and mounted it in a great way

the Geek Squad was super nice and did a great job installing the tv mount. They were friendly and answered all my questions. I love that they clean and tidy.

Geek squad is the best! At my age I just can't do what i used to. I had them install 2 new TV's and they did a wonderful job, very professional and in and out in a timely manner. Definetly the way to go to have it installed properly.

The 2 Representatives Dejuan and John were very good. They arrived the time they stated. They were neat and precise in hanging the tv and mount. Upon completion they went step by step explaining and setting up each feature on the smart tv. My husband and I already had a Sonos system in place the representatives even walked us through how to play cable movies and apps through the surround sound. When I applied neat, the gentleman packed up all the discarded trash as well as any wiring that might’ve fell. If there was a box to check employee of the month I would recommend Dejuan and John from the Ocala Florida Best Buy!

Fantastic timely service from true professionals! These men were fantastic

Both installers were puntual and did a neat job on installing my TV

The Geek Squad arrived promptly, installed a full-motion tv mount, attached the tv as well as sound bar. They were done in a couple hours and took all the boxes afterwards!

Had two TV sets installed over the past months and both times the install team arrived within the specified window and did a great install.

Very friendly and polite agents. Did a great work! I would definitely recommend the service.

As always, Best Buys Geek Squad are, for lack of a better words, ABSOLUTELY BRILLIANT! I have been a subscriber for years and not once have I been disappointed in their knowledge and service. I just purchased a new TV, from Best Buy of course, and it is all I hoped it would be. I do not watch TV. I use it for playing all my movies and the 85" screen is PERFECT. My own theater!

Agents mounted our 70 inch TV which needed a different wall mount. Fortunately, the agents had the correct mount in their truck.

My installation was done quickly and efficiently. Explanation of use very clear and helpful I had an outside contractor sent by a Best Buy. He was a pleasure to work with

The representative of the Geek Squad mounted our 43" Insignia on the wall, set it up with our cable TV and our WiFi. It was done quickly, efficiently and professionally.