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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very nice job, from installation to connecting all devices, "consolidate wires into nice clean look".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my mounted tvs… They were very efficient, courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew was very patient in explaining how it all wor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted in a timely fashion. Crew was very knowledgeable and answer all questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facial expressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with most of the fittings etc. but I complained to the geek squad about the poor quality of night pictures you could not see the facial expressions on peoples faces I was told it could not be improved, yet over the next few days I improved the quality by altering the black settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this TV. Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The colors are so vivid. Roku offers so many other choices so there’s always something to watch. This TV is easy to set up and the remote tells you what the battery needs recharging (an awesome feature!). The remote also has 2 buttons you can program as a shortcut to any app of your choice. So glad I bought the Roku instead of Amazon Fire TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rocks! Great personalities and friendly. Very knowledgeable and made my day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Very Much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have gotten a better pair of agents to install my TV. Due to my fire alarm, TV mount adjustments have to be made. Well pleased with their service. Could not have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and showed me how to make adjustments as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted tv was picture perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Very courteous and took there time with me. Put up my tv just the way I wanted and hooked up everything unlike how the cable company did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fabulous. They remained throughout the afternoon and made my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exceptional during the install. Extremely professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived right on time, friendly and had our tv mounted in no time. Even helped us find the best height based on the angles in the room.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Speed and accuracy are two things we always work towards when completing jobs for our customers. It is good to know the Geek Squad Agent that was in your home was able to offer their expertise to ensure you were fully satisfied with the outcome. Thanks for sharing your review, and we appreciate you thinking of Best Buy!

  • Rated 5 out of 5 stars

    geek squad was very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv and the three extra boxes with ease and connected my other devices to my satisfaction used my geek squad membership to set up another tv in the master bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues great reputation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and prompt providing installation for my peripheral equipment and television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek is super !!! Come in time !! Fast install I recommend 100%!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my tv above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed 65 inch tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 some team worked excellent and install went smooth. love the tv and it is a solid install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job mounting my TV and setting it up. They were neat and efficient. For $49, this service cannot be beat (that’s if youhave a geek squad subscription).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing the mount and the 85 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting 55" and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was ABSOLUTELY the BEST! VERY PROFESSIONAL, and was done in a very timely manner. Thanks so much to IAN for doing such an incredible job!!

    I would recommend this to a friend