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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was professional and kind and performed his work quickly and accurately. I would highly recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech installer was on time, professional and took the time to explain and show me how to operate the new TV after installing it. He answered all my questions and was though and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squard came in and install and mounted my 82 inch tv and ask if I had any questions and was gone and I'm still in the living room, wow great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was simple and fast to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to mount my tv quickly and exactly where I wanted it even moved it when I decided I wanted it to be lower after it had been mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who brought my TV and set up for very professional. They wore carpet protectors and mask. They were very skilled at of mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always does a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my sons computer monitor perfectly. They explained what they were doing step by step and answered all of my sons questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ROCKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, the technician explained everything and was very professional!! The mount fit perfectly above my fireplace and is holding my 55 inch tv perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD THE GREATEST (GOAT) FOR TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley was the perfect installer for my family needs. I would prefer to request him for my next job which will be forthcoming within the next weeks. Additionally, I will be purchasing a new tv from your company as well. Thank you Geek Squad and Riley Mccormick. Dr. Lender

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and became of the large size he called in a second technician to help him actually mount it to the wall! Very thoughtful instead of just scratching the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charde she was amazing installing my wall mount/ very informational. Funny and just a sweet person! I give her beyond 10 stars!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have a broken tv taken down and a new one put up in its place. Since this was a very expensive Oled tv I didn’t want to take the chance and mess anything up so decided to leave the tv in its box and let a “professional” handle everything... The 1 installer arrived on time which was nice, he asked what room the tv was going in I said upstairs. He then proceeded to rip open the box like a kid at Christmas: Styrofoam everywhere (I was better off doing this my self) that made me really mad but I bit my tongue and let it go. He then hoisted the tv up over his head like it was nothing and climbed the stairs. When he got to the top the side of tv smacked into the railing. His immediate response was “whoops” then with a smirk he continued as if nothing happend and entered my room. Fortunately there was no marks or damage to the tv at all. Believe me I looked but that’s not the point. He then plopped the tv down on its face (on my bed) which I read was a no no for oleds. (Something about the inside of panel being extremely fragile) this allowed him to put the mounting bracket on the back of the tv. Once the tv was mounted he connected all the wires but didn’t bother to zip tie or neatly run the wires through the mount. Infact at the end he didn’t even try to turn on the tv to check if everything was working. The whole job was just a complete mess. As soon as he left I then had to re wire and zip tie all the wires as neatly as I could. I was unable to watch the tv the way he left it, with the the wires dangling allover the place it would have been way to distracting. Aside from that I also had to clean my house both my living room, where he unboxed the tv and my bedroom where the tv was mounted looked like a cyclone hit it. Styrofoam, plastic, and cardboard everywhere, not to mention the footprints from his dirty shoes. Now I know all installs aren’t always this bad. In fact the one prior to this was perfect. They made sure to put those shoe proctectors on, neatly dressed all wires and cleaned up after they were done. They even took the time to go through and change some picture settings for me with out even asking. I guess its all luck on which installer you get but it shouldn’t work like that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a excellent job installing my tv. I would recommend using the geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a wonderful job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. They were very respectful and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount both my 2 TVs. Where very professional and excellent work above and beyond. Very surprised. Definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional & did a great job installing our TV's. Top notch service! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were very professional and explained throughout what was happening and the best methods and stayed even when the WiFi set up was slow to make sure my TV was properly connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our TV and location

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount was perfect for the TV that we had. The guys that installed everything did a fantastic job. They were quick and when they left you couldn't tell they were here. Everything was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad employees installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees mounted my tv and connected all devices. They were very professional and customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came and intalled the TV were great. The picture and quality on the TV are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The techs very courteous and knew exactly what they were doing. Recommended me rite options to finish the job.

    I would recommend this to a friend