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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad deserved more stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers deserved more stars than 5. They were excellent in installing my equipment and training me how to use everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was fantastic installing and setting up our new TV! Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new The Frame TV1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & quick! Neat & tidy! Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and hung. I am so thankful for this service, always a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on-time and were very professional. The installation went smoothly. They kept the work are clean and cleaned up after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am now happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers did an excellent job removing my old TV and installing the new one. Were very efficient and professional. I am now very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fantastic! Really appreciate their help delivering and mounting the tv. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for better people than Sam and Jacob. Couldn't put the TV where it was originally supposed to go so they searched the living room and came up with an idea that was just AWESOME!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew did an outstanding job mounting out tv on our stone wall over the fireplace. He was knowledgeable, professional, and left no mess behind. Outstanding job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system, should've gotten an electrician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system, and the technicians who came were really friendly and considerate - cleaned up after themselves. My only negative is it doesn't obviate cables showing down near the floor, just from the TV to the floor. I misunderstood and instead should have had an electrician mount a box where I wanted this to land

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience. The team was professional and respectful. Very helpful and detailed work! Installed a new tv mount. Set up my Sony Tv Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help ever I couldn’t do it by myself thanks to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend! Hassle free and quick! Due to a mix up, this service got refunded to me, but I would gladly pay for them to come do any home installation job in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Friendly Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilized Best Buy to mount a TV in my bedroom. The installer was knowledgeable and provided guidance on where to hang. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had the best advise for TV Mounts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I didn’t have the correct size TV Mount, the Geek Squad gave me a thorough understanding of the correct size Mount to buy fir my size TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficent and quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficent. Friendly. Got the service done correctly the first time with no isues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents to down my old broken tv and installed my new one. They set it up and gave a tutorial on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounting multiple televisions in our home. They came in and measured, set the mounting brackets, and hung the TVs to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go rather than struggling to mount a large TV. As a DIYer,it was a tough decision to go this route, but I am too old for that now. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job best buy onsite geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bòth guys were very nice in installing my tv on the wall and did a great job. On time too.

    I would recommend this to a friend