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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad was knowlagable and thorough!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time they came out we discovered I have 20" studs not the standard 16" studs. So I had to take the mount I had bought, order a new one and have them come back. Ordering the new mount became some some of a problem itself but not for my agent. When she came out she asked if I had the new mount. I said I ordered it and assumed she would be bringing it with her. Apparently it never got ordered. She was able to order it and have it delivered within a few minutes! The delay in having the 65"TV (bigger than I've ever had) mounted gave me time to change my mind about where I wanted it mounted. So it all worked out for the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent installers. Glad to pay extra for their professional help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on your Back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made purchasing a new TV easy as pie!! No back ache, just good entertainment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and connected my product quickly and cleaned up all mess. Walked me thru operation of device. Recommended height based on location. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job mounting my TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Tim did a great job mounting our TVs They were professional and since we were new to streaming they gave me some excellent tips and advice on how to optimize our experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Arrived on time, took their time ensuring the measurements were correct. Quickly put the TV on the wall. Great team work between the two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were quick and they cleaned as they went along. They demonstrated and stayed to make sure that I understood how to use the remote and navigated me through the channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure to watch true professionals install this. I would probably still be working at it. They were fast and worked through fast and easy. Great work Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have had any better installers, very professional, knowledgeable and explained everything they were doing during installation. Very, Very satisfied with the quality of work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. E.S. Summerville,S.C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technical agents mounted my tv on the wall and because I bought the tilt out from the wall mount they showed me how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Basic TV mounting was awesome. The technician was so professional with mounting the new on an existing mount and drilling the holes and mounting the old TV. The job was done to perfection!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation on the new TV was good but we still can’t get Acorn on our new TV. Wewe are still having problems with the TV we moved into another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the Best! Respectful, friendly, and most important knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and courteous. They were very proficient and worked together. I had two TV'S mounted and programed. I was hesitant about using this service but not now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to my house and mounted my tv were absolutely amazing! Very courteous and answered all my questions. And they were in and out in 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so kind and polite and funny. Took the time to explain everything. Mounted my tv quickly and with care. Fantastic service and personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came to our house was very professional and friendly. He showed me how to work my television and did an awesome job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted the wall bracket & TV, and set up the smart TV. There were fast and effective. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to have anything mounted is to have these professionals mount it. Super fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fabulous. They remained throughout the afternoon and made my life easier.

    I would recommend this to a friend