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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was absolutely the best installer I have ever had - explained things well, took care in how he handled TV and did an outstanding job - cleaned up afterwards - A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used Geek Squad for installation of my new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and set up my Lg 55" OLED tv. It is on a brick wall over my fireplace and the agents made sure it was securely mounted in the optimal viewing height and exactly centered on the fireplace. After installation they set up the TV and went through the TV features and remote. They made sure I understood how to change viewer preferences and where all of the connections are They did a great job and reinforced my decision to use their installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my tv set up and working in no time at all. Worthwhile service that I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a excellent job installing my tv. I would recommend using the geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a pleasure to watch and a very well trained team. showed up when expected and were done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative (Antonio) was amazing. He communicated with us from the day before his arrival, throughout the installation and even left his number in case we ran into additional problems. He was also great in educating us on how to better understand navigating through the remote control and different channel options. Antonio is a very pleasant young man and very patient. We are very happy with all that he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team that came installed the wall mounted television. They did a fantastic job. One more reason to purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was done in an expeditious manner. The operation and functions of the television were explained thoroughly. The two gentlemen that delivered my television set were kind, considerate, and respectful of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this service in January and March. Definitely worth the cost with the tech plan. First set geeks sent 2 technicians and that was a lot easier with such a large tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the installation of my TV. The installer arrived on time, and was courteous and efficient! It was a positive experience from start to finish!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and knew what they had to get done. Very professional crew. They guided us through the use of the TV and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived, bringing my new TV to the house. They set up the TV on the wall above a fireplace. They also made the cords nearly invisible. I highly recommend paying the setup fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fat its a great tv. The picture is amazing. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came on time and put my tv up on the wall, programmed it, and make sure to answer my questions before they left with all the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficent and quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficent. Friendly. Got the service done correctly the first time with no isues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV & sound bar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service to mount big screen TV & sound bar. Very happy with the mounting and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service option. $$$$ though when not live that far way from store purchased at. Should have mileage tier that calculates the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV Replacement/Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took care of our mounting and connection well, however our overall experience with Geek Squad has not been positive. I took almost a month to get someone out to replace our defective TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mount. Not much else to say, but it was very easy to install and be able to hang the TV. Works great. Geek squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and professional. They did great job. I am glad best buy offers this service to total tech members. I recommend it totally

    I would recommend this to a friend