Customer Ratings & Reviews

The gentleman that came out was fantastic. He set the tv up quickly and professionally. He also made certain I was comfortable with using the remote the way he set it up.

The Geek Squad was on time and called ahead. They were knowledgeable, pleasant and efficent.

They were on time quickly mounted my tv and showed me how to use it. They were great

The service people showed up on time. They were professional and courteous. And did a excellent job. I would recommend Best Buy installation to anyone.

The two guys that were out to mount my tv were very efficient and knowledgable about Best Buy products and services. They set my tv up and showed me how to work the remote with the different apps.

all geek squad members that were apart of the installation of my TV and soundbar were incredible helpful and professional

geek squad mounted installed and set up my TV and did a great job. Answered all my questions and were very professional.

The agents mounted my tv and recommended the necessary products before coming out. However, execution could have been a bit less convaluted looking. Agents were professional and answered all my questions.

It took over 35 phone calls and emails just to get my credit card receipt; never showed up the first appointment time as they "rescheduled" me without telling me; missed the next one too. Third time they showed up. The guys who showed up and did the work were great and did a wonderful job, so that brought the average up to 3 stars. But the back office, scheduling, phone centers, local store, mishandling of my monies, etc., and nobody getting back to me (even to this day) nor owning up to the issues, it would otherwise be zero stars. so they get the job done, but beware of the horrible, horrible service before then.

Great guys. Did a wonderful job and helped me with a couple of small tasks.

Im so glad i had this mounted. Very convenient. The guys who installed were amazing and talented. And fast and ON TIME

Best Buy had a third party former employee install my TVs. He did a great job installing, setting up the TVs, and showing me the different features. He seemed pretty knowledgeable and didn’t rush the installation process. Best Buy has a solid team of tv installing crews.

Geek squad installed my TV quickly. Great service!

They were very professional and finish their work pretty quick and then cleaned up the area after mounting the tv.

Installers were knowledgeable, friendly, helpful, on time, efficient and thorough. Could not be happier with their work.

These guys are professional and stand behind their work 100%. I needed the TV in a specific spot and had dimensions laid out and they nailed it to the T!!! HIGHLY RECOMMEND!

The two men who came to my house to mount my TV and install my soundbar were on time, courteous, efficient, and they listened to my needs - so overall great, professional service. I would recommend using Geek Squad!

After replacing the first new Samsung that was malfunctioning, the replacement 55 inch mounted Samsung works well and has a great picture

Everyone was professional and knew what they were doing - it was evident. Great job, they even accommodated our short-notice requests. Great job everyone!!

I had engaged geek squad to install a 4K TV on the wall in our family room. The tech was on time, knowledgeable, did a great job, and provided helpful hints using the mount and working around it's quirks.