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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 38,692 reviews
  • Rated 5 out of 5 stars

    The Geek Squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians that installed my 65” Samsung Frame TV were personable, professional, efficient, and made sure I fully understood the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was spectacular. They were knowledgeable and kind. Went above and beyond expectations. Gave recommendations for best use. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and remounted my tv to a different wall. They are fast and clean up after themselves. Well worth it to have them do it for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service from the Geek Squad. Showed up on time and got the job done quickly and we’ll.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and effeciantly! They removed all packaging and hooked it all up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bedt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up our TV, sound and games were incredible. Very polite and professional. They were on time, neat and cleaned up everything. They were excellent going over everything and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are no Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in with face masks and shoe covers, mounted our TV and set it up in our bedroom and two of our guest rooms as well. Very Happy with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a nice job with install - professional looking and classy. I have annual tech support membership so the $100 install was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. They were very respectful and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Came on time, heard my concerns and addressed them and extremely patient with my numerous questions. A techie I am not…lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as usual. The agent arrived on time and was professional. He explained everything pertaining to the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled 2 TVs to be mounted, they arrived promptly and were very nice and knowledgeable. Put the TVs up in a good timing and even cleaned up any mess that was made. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was quick. The servicemen were professional. They made a very hard job look easy. I have total peace of mind that my TV is safely hanging on the wall. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv super quick, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the installation cost. We are not handy, so I am always paying for assembly of things I buy for our house. These guys were great! Would absolutely have them out again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad spent a lot of time fixing 3rd party contractors mess. Vey professional, courteous etc. I would recommend their services to anyone needing professional equipment installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they cannot connect all my devices to the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No they could not connect all my devices because I was sold a TV that could not connect to all my devices even though the time of sale they said I’d be all set and I’d be good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where on time and did a great job. They knew what they were doing and included me in the decision on where and how high to mount. Great value and great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the tv and sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and sound system and were very professional and courteous. They were very informative about their arrival and did an excellent job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV we’re fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new Large screen TV on wall with mount. Very professional and courteous. Helped me to set up TV . Would definitely use again!

    I would recommend this to a friend