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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 38,693 reviews
  • Rated 4 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very knowledgeable and customer focused. The only reason I did not rate them 5 stars is because their phone support specific to scheduling/rescheduling was abysmal to say the least. But the installation crew was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. The installers were efficient, knowledgeable, accommodating and professional. They could not have done a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted in a perfect place, it was a very easy and fast job the guys did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ver professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the geek squad install. They were efficient and timely. I would recommend again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in home TV installation. On the day of my install I received a phone call that they will be arriving in 25 min to install my television. The two geek squad individuals arrived on time to my place of residence. A big thing for me is that they both wore shoe covers. I definitely appreciated that. They asked questions about my tv mount needs and requirements. After we select the right height the work began. After they installed the mount and placed the tv they briefly reviewed with me how to use the television. All my questions were answered to my satisfaction. They even had the option to purchase a surge protector while since I did not have one. It was an easy transaction. The entire install was about 35 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Service!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great install and mounting from Geek Squad. definitely recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was amazing! They came in with masks on, very professional, and answered all questions I had. Also a great sense of humor. I would highly recommend them again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient duo installed TV in a snap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable, respectful and nice people. The geeks answered all my questions and showed me how to work the features on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a pleasure to watch and a very well trained team. showed up when expected and were done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech who delivered and mounted my new tv was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support mounted my new tv. I highly recommend their service. Great communication with the tech who was professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV extremely well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were fantastic. The store did not have my TV that was supposed to be installed and the technicians went out of there way to find the TV in another store. They came out and did a great job. Explained everything and even sold me a soundbar connector which is great. They were a little late because they could not find the TV at first. I knew why they were late because they had explained what was happening. Extremely professional under difficult circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy installation. TV Mounting brackets were already in place so total install took about 20 mins. Geek Squad always delivers good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a really good job mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting & setting up my new tv! Very good & really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used Geek Squad for installation of my new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and set up my Lg 55" OLED tv. It is on a brick wall over my fireplace and the agents made sure it was securely mounted in the optimal viewing height and exactly centered on the fireplace. After installation they set up the TV and went through the TV features and remote. They made sure I understood how to change viewer preferences and where all of the connections are They did a great job and reinforced my decision to use their installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! Joe and Jim were fantastic! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived when they said they would, were fast and efficient and cleaned up after they were finished. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got it right. Looks good after a second trip to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & connected my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my very heavy old tube TV. They mounted my new TV to the stand and connected my devices. They programed my cable remote and adjusted the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job mounting my Televisi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome they came in mounted my TV in no time we talked found out that one of the guys was bout to get married and everything they were very nice guys I enjoyed them in my home!

    I would recommend this to a friend