Customer Ratings & Reviews

Always excellent service from the Geek Squad. Showed up on time and got the job done quickly and we’ll.

great job on installing the TV, the only problem was I did not receive any books on the TV as far as user manuals.

Jamie is the best and an expert in what she does!! Also, she is very knowledgeable in her field. We always request her when needing installation!!

Very nice, friendly and competent young man installed our tv (on the wall) and everything is working great!

What a great group of guys. Couldn't have asked for a better group of people. They spent all day installing several items in my and it came out perfect

Great guys hanging my mount & tv. Sooo nice and did a great job

It was effortless—even when I returned the TV, they unmounted it without hassle and offered to remount it at a later date whenever I purchase a new one.

everything went well great job they did worth the money for them to come out to do the job

Mat is a brilliant and a very experienced tech. Knew how to succeed with obstacles that he faced. Professional and wonderful attitude. NOTHING WAS A PROBLEM.

It really is a great personal time saver to have professionals do it. My install guys were great. Very personable, and full of helpful information about the new products being installed.

Agents mounted my tv and connected all the dives and made sure I knew how to operate everything before they left. Did a great job and were timely!

When we purchased a TV for our new home we added on the extra 266 installation fee, we were super excited to have a seamless installation process trusting Best Buy and the promise to deliver , we got multiple confirmation texts leading up to our installation date (12/14 Today) even the morning of at 6:47 saying to be ready they will be her 10:30 am to 2:30pm. We planned the whole day around it BUT THEN we get another text saying that this needs to be scheduled, we called the useless customer service call center and they could care less saying it was never scheduled and needs to be scheduled .. could not give me any answers as to why I got multiple confirmation texts saying it was scheduled for today 12/14, naturally you end up frustrated . It’s an oh well not my problem for them.. they pushed it out another week so I don’t know what to trust . We had family coming for holidays so this is very frustrating, see pics and will post update at this time still have NO TV NO $266 installation and NO answers.. be wary buying as they do not seem to value your time as a customer or your money you paid for a product/services .

Geek squad are the best! They were informative, quick efficient very professional! Didn’t leave till we fully understand how everything works and gave us useful tips. They were on time and used shoes covers.

TV installation service is a good package for the money. Crew knew what they were doing and did the job in a timely manner. I will use this again for my next TV purchase.

Great service and quick. Plan saved on the finding an independent and the fee was reasonable

Perfect job mounting bracket and tv, no mistakes,no messes,extremely nice professional technician, microwave is next.

Great Job on Installation! Good Quality! This was the larger TV mount in the living room. They also installed another in my granddaughter's bedroom. It was

Our technician was excellent. Had a couple small issues installing but he handled it great and found a solution. Very pleased with his professionalism.

The Geek Squad called prior to the appointment & asked if they could come early which was great. They also went above & beyond with the installation. I would use them over & over for any tech needs!!!

Everything was done great just had to switch out tv the photo one did not fit mounted on the wall so they took it back I believe still waiting on a refund on it as well!