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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 38,693 reviews
  • Rated 3 out of 5 stars

    Handicap customers need additional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Wishy Washy” on types of services rendered. Inconsistent. The television was mounted according to location I request. He offered to install something for a means of getting TV to electric outlet. Why didn’t he set up the Roku, when asked? I am handicapped, can’t walk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were amazing!! They remained professional! Great guys! They cleaned up and I was able to watch Sunday football on my new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of three people (one that had been there for a long while, another that was experienced, and a trainee) that all behaved professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection and setup were done by the Geek Squad at Best Buy. We requested the Geek Squad to setup and connect the new tv. They were here within the time requested. They did a great job connecting our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 associates who completed the work at my home were very courteous and helpful. they answered my questions and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hilarious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted the TV quickly and securely. They made me laugh and showed me some secrets about my TV that I wasn't shown on the previous installation. Love Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of mounting our new television. Thank you for such great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all of my devices. They were quick and friendly! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Team did GREAT in TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came and mounted the TV. FAST. EFFICIENT. CORDIAL. ABSOLUTELY knew what he was doing. I had confidence in his work as soon as he walked in the door. He clearly has been doing this for over 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was definitely not gonna mount my new 85in myself. The group that came did an excellent job getting it set up very quickly. They definitely knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "The Squad Does IT Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis & Aiesha were amazing! I thank them both for their professionalism and technical know-how for getting my TV up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad team did a good job installing the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very proficient, helpful, and professional. The TV was installed properly and the set up was done well. Brenden Moreau and his team did a good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a fantastic service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic service, and the installers did a great and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of installing a very large TV flush with the wall above my fireplace. It appeared to be a complicated installation, but they successfully completed the job in short order. The gentlemen were also extremely polite and friendly. The detritus created by the work was fully cleaned up by them before leaving. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted new bracket and TV plus all connections. Then set up the TV and showed us how to operate and switch from cable to streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is stable and secure It is easy to move and stays in the position I move it to. Great purchase for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two TV sets installed over the past months and both times the install team arrived within the specified window and did a great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. E.S. Summerville,S.C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technical agents mounted my tv on the wall and because I bought the tilt out from the wall mount they showed me how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a very good job on moving the wires behind the wall for me. They did a good job on cleaning up and the job was completed. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Best Buy Install of two Sony TV’s !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of installers. Arrived within the scheduled time. 2 sets installed without damage, cleaned up both areas meticulously. Both individuals were polite and knowledgeable of their task. Thank you Best Buy!

    I would recommend this to a friend