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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad fast, clean, explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman mounted, installed, set and taught my son how to work everything. Very clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rack. Does its job. No complaints. Been over a year and very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Star Trevor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor was outstanding! He informed us every step of the way. He connected 3 speakers and 3 other components with our new Samsung TV. Everything looks and performs Great! Looking forward to Trevor helping us with future tech needs. Thanks Trevor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team arrived on time and called before arrival. It was a team of 2 installers for a 65” tv. They were polite, and efficient. They installed the tv on our existing mount, hot it connected to our cable and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came to my residence were professional and quick. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an engineer and have always installed these myself but since teh TV weighed 120 lbs I decided to use the installion service. They followed all the same carefull steps that I would have. Really nice guys, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They actually knew what they where doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, professional, expert installation. Impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia TV and Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv and sound bar. It's absolutely clean looking and sleek. The tv color is magnificent and the sound bar is beyond expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75.5 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installment with Best Buy is always amazing. Use everywhere I go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a wonderful job with my TV install and setup. They left everything working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive vibes and very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV perfectly. They were fast and knowledgeable! I couldn’t ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !! Would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was perfect, tv looks amazing, he left my house cleaner than when he got there. 100% satisfied!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in and installed new 75 inch tv. They wave hooked it up to existing sound bar and made sure product was set up with all sdmi prior to leaving. Clean set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G2 OLED 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a Samsung 65” LED tv before, but this LG G2 65” OLED has raised the bar so much, that it’s hard to describe. We love the Gallery function, the pointer/cursor and we paired our tv with an LG sound bar for an awesome experience! The Totaltech crew did such an amazing job, and we would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TeamWork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a great job!! Cleaned up and made sure everything worked before they left!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That’s What’s Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is stellar LG has taken it 2 another level Happy Holidays 2 The Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point!! The team were effective and converse greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JGR LG OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"m so happy and excited that Rashad & his partner installed our smart tv and they were able to connect my existing old Bose Lifestyle sound system. They did a great job and very clean NO exposed wirings. The following week they installed my old tv to one of the bedroom, again great job. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squas installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents minute my tv to the wall and got it working before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safely mounted 86" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didba great job mounting my 86" tv over the fireplace about a non movable center channel. They took great care in centering and going over the height that would look best. I've never used this service before but my dad is getting too old to help me loft 100lbs+ tvs anymore. This is the way to go.

    I would recommend this to a friend