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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quicker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians Bory and Angel were awesome very professional courteous they cleaned up their mess they were informative as they were preparing the install absolute pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my TV to my devices, as well as explained how to use the features. We purchased from Best Buy specifically because of the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Helped me understand how to use my television. Work was completed quickly and neatly. Results were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that assembled my cabinet and hooked up our TV did an outstanding and very fast efficient job. I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team and leader did an excellent job. T also helped us with the related return of set smoothly. Highly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 old men installed easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was easy to install and works gteat. Even installing over a stairwell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, John, who was assisted by Vince, were outstanding. They set up our new Frame TV and speaker and took the time to explain everything to me. Afterwards when I had an issue with a speaker, John returned and checked everything over. All is working well and we are enjoying our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and professional., answered all questions. Mounted TV and hooked up accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did A Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good job was done, as always. The installation looks very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Very informative on the products. They showed me how to adjust and everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install tv on wall in bedroom Geek squad installer did great job left no mess took care so no wires dangling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer arrived on time, told me what would happen. Gave me mounting choices and did the work in a very short amount of time, think it was less than hour. Very friendly and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek arrived on time and worked quickly to unbox, wire and mount our 75” TV. His co worker arrived on que for the lift to the wall mount. He programmed our sound system remote to work the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love it. Pull away from the wall and turn it a little is all we needed. Glad we decided to get this instead of the stationary wall mount. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted our 43" Insignia on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative of the Geek Squad mounted our 43" Insignia on the wall, set it up with our cable TV and our WiFi. It was done quickly, efficiently and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mount set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and checked all devices once completed. Was respectful of our home in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and connected my product quickly and cleaned up all mess. Walked me thru operation of device. Recommended height based on location. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, knowledgeable, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done quickly and efficiently. Explanation of use very clear and helpful I had an outside contractor sent by a Best Buy. He was a pleasure to work with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scheduling Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installers did a great job once they got to our place, but having to re-schedule multiple times was very irritating. I was also receiving calls to set-up appointments, which I already had an appointment I set online, so was very confusing. Didn't know if the installers were going to actually show up or not. On one instance, I scheduled for earlier int eh day and they showed up after we were gone...with no calls or anything.

    No, I would not recommend this to a friend