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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very polite and professional. He arrived on time after calling me to let me know he was on the way. On arrival he was very respectful and was aware of what he was supposed to do. He removed the old tv, transferred the mount, and reinstalled the new tv and set it all up with the remote. I would definitely recommend Best Buy to anyone needing new electronics or appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING SERVICE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our entire install was a success. The mans name was Joseph...and he arrived on time-and stays until the project was 100%. It was a long day-Buy he got it done. Completely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome and did a great job. Quick and easy, asked questions and was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient, knowledgeable & neat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very efficient and fast. He took pride in the quality of workmanship & was very neat. He took the time to setup the TV and went over the features and how to work the remote & TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly, and they set the Tv perfectly so it is easy to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service, they came when they said they would, very professional, polite and well informed. explained to me the setup and cleaned after they left, I repeat highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that came to my home were excellent! They were courteous and knowledgeable. They ate everything up, explained what they did and showed us how to use the new setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted, and connected tv to all devices, also showed how to use all programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display Setup & Mounting, up to 55” TV with Full Motion mounting arm. They did a great job mounting TV unit. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called prior to arrival and were on time/ahead of schedule. They worked through several hiccups they encountered during the installation. The team was a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our TV were fast, efficient, and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Gage, did an excellent job setting up the tv. He was very knowledgeable and professional. He represented Best Buy extremely well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation but confusing training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked very hard and creatively and even moved furniture to mount my tv in a good spot when we unexpectedly found brick behind the plaster. But when 2 came for extra training, one was very clear and patient with me as I made notes, but the other kept interrupting to say,” You can also do it this other way “ so I ended up very confused and disappointed and will have to call or request another session with one person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fabulous. That is why I buy there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and put the cords through the back of the wallboard and connected it below to the electricity. Very neatly done and I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was so professional, and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was so experienced and professional and was able to work and mounted my two Tv with no concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Im very happy with the service. Help with other tech questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and professional.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, with a phone call in advance to tell us he would be over in so many minutes. He was friendly and was able to mount a new wall mount and mount our TV on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70” mount and placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mounted and placed appropriately. The 2nd tech kept the other on track to place mount on the studs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new 4k t.v and had geek squad do the install and they could have not have done better. they were on time and did a great job. Thanks for the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers kept me informed as to that location throughout the day and the time they will be there. They were courteous and knowledgeable. Great experience.

    I would recommend this to a friend