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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were super professional. 10/10 would hire them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad team rocked it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and the Duluth crew were wonderful! Knowledgeable, efficient, punctual and completely set us up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with class and professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees installed our television with efficiently and professionalism. They were quick, friendly and very personable. It was worth every penny!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home mounting service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a wonderful job mounting my TV above a fire place. They used alot of care and made sure it was even with the mantle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really great!!! After they mounted the TV they got it set up so fast. It would have taken me all day to go through all the prompts. They were very polite and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and job well done, as always! They also helped to set up a few applications, which was beyond the call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will get this done from now on for any tv over 50”. The guys came in prepared and had the job done within the hour and helped me set up everything and made sure I was happy before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation but did have a few addional cables and such that I had to buy which cost me quite a bit extra. I think I should have been informed of this beforehand otherwise was please with the quality and care of the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recal his name but he was very courteous, and got right to the install. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85’’ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 85’’ Samsung to replace an older projection tv. We could not be happier with the purchase. Great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they do it all, and clean up when they're done, no stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really installed my TV quick and fast. They just didn't take up the trash from the TV and installation, not sure because of the COVID but they did great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They jumped right into the task of replacing the old TV and quickly had everything organized and proceeded to set up my sound bar and showed us "how" to find programs and aps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Customer Service and Follow Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took down my old TV and relocated it then mounted my new TV, threaded connection wires through walls o and hooked up to surround sound and outside zone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad to have it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do a great job of hanging displays on the wall. You should not even consider doing it yourself, especially if the display is 65" or larger. If you mess it up, it's on you. They won't mess it up, but if they did, they'll take care of everything. Set yourself up for success by making sure they have a place to park, you have a path from there to your wall and you hang around to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV just how I wanted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. From installation to setup. They even lowered the height when I thought it was to high. I would hire them in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great install of my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional delivery and installation of my 65” Samsung Series 8 TV. They arrived on time, were friendly and quick, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and co worker were fantastic. They got everything working, then walked me through everything. I will be getting a sound bar and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elijah with the clutch tv hang!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elijah came out to fix and hang a failed tv hang attempt from a previous GC. Elijah had no problems in hanging the tv above the fireplace, offered his expertise in repairing the previous wall damage, and was super friendly. Him and his business partner were more than knowledgeable and very professional. I’d fire Elijah again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service and advise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is great and total tech support makes it cheaper. They came in and installed my tv fast and without any problems. I've used them for 10 years and I highly recommend them.

    I would recommend this to a friend