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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad instslled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick sevice and very professional. Came during the installation window promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team mounted and installed my tv with care and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad installing my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service crew came in very respectful of my home communicated all the information I need to know we’re in and out in a matter of minutes. Great job by the team who installed my Samsung 75 inch TV. Would recommend having them back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would use again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service a very efficient. The whole process worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the service we received. My tv was wall mounted and my Amazon devices set up for three televisions. Both Geek Squad specialists were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly staff. Unmounted and remounted at new place. Did all in a single day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad an installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very print and efficient. Knew what They were doing g and performed with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using! Tech went above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the geek squad for the first time was as expected and then-some! They came prepared and also had a mount for me for a second TV I decided to get mounted in my newly built apartment! The tech was very nice and accommodating. I even had an issue to where I noticed my soundbar was crooked and reached out to the Tech and he came back in-between appointment times to make it right! Highly recommend Best Buy's Geek Squad for any home TV/Theater mounting needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, extremely knowledgeable and more than willing to help out. Can't recommend this more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made things easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and responsive. My TV was mounted perfectly, as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sergei and Chase provided great service. Very pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install of our frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and Quick service for tv mount on wall. Even cleanup after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We had problems setting up the appointment with ge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything that I asked. They were very courteous and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There were still things I wish they had taught me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and skilled in the installation. informing me about situations. showed me the basics and installed an app i had been using. There were a couple items I had been told I could connect but they were unable to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job everything works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure TV was mounted properly installed all speaker foe center speaker and surround sound plus all out door speaker to new receiver. Great job all techs, four.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed a fast miracle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house was built in 1940 and therefore has lathe and plaster walls. Given that, I knew that installing a wall mount was going to be a problem. The geek squad determined that my purchased wall mount would not work, sold me one that did work, and quickly installed the mount and the TV. They were professional, quick, and courteous. Five Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek dead was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and helped me figure out the right tv mount to use for my space, they made the whole process easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and fast install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team communications with arrival time were spot on and team was knowledgeable of product setup. Installed tv just as requested and answered all questions with full explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew, excellent and professional work. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tops In Home Service Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual - the squad was punctual, courteous and totally know their trade!!!

    I would recommend this to a friend