Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad All Star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech support and installation team is amazing! Quite possibly the best purchase I made aside from the OLED tv itself. The Geek Squad came to my residence to mount and set up my OLED for me so that it was ready to immediate watching, and if I ever move they will come remove my mounted tv, transport it, and remount/set up my OLED for free!! Amazing perks to this well worth it additional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys are the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best in this regard. You cant get a better team for this service anywhere in the market. Thank you for the perfect installation of my 75inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service personnel delivered the unit, removed my existing TV and installed the new one--no problems encountered---well worth the money and they cleaned up the mess and took the box with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Danan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was Professional, knowledgeable, friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys that came out were GREAT! They were knowledgeable, fast & on time. They even took the trash with them. Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was perfection. They were careful with the home environment and everything went smooth. I was having two screens mounted. One was on the second floor and a Roku sound bar was included for each. In a little over a few hours everything had been mounted and connected. Fantastic service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his coworker did a great job, they were very net and nice. We were very happy with the finished job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Value Here!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job with mounting TVs. This was the third tv I had them mount. Extremely affordable with Total Tech Support. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Very customer service oriented. They did a great job with installation and clean up. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed our TV were great. They worked quickly, answered all of our questions and gave us a tutorial on our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in color and easy to operate plus i like the remote control is solar so no batteries required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted the television and was extremely patient when I was asking all the questions. I would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an excellent job. Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super faster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents make very good jobs a content all excellent installed my tv quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and it looks great, no mess or repairs to deal with left behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The days of moving a TV by myself to another room are over! The Geek Squad is a GREAT resource and they do a great job. They put the TV where I wanted it, which involved taking it off one wall, removing the mounting bracket and mounting it on another wall in another room. Because there are limitations, i.e., wall studs, etc., they politely explained to me why it "couldn't go 2 inches over" LOL! And because I couldn't move the TV furniture before they got there (a long console which housed the electronics and which I didn't want to disturb before their arrival), they were kind enough to even move the console from one room to another - which they really didn't have to do! Super happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD DID AN EXCELLENT JOB MOUNTING MY TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an excellent job mounting an setup of my mount, soundbar and TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we have a problem or issue with one of our purchases, the Geek Squad agents have always been very helpful in any way they can. It’s definitely worth it to purchase this Protection Plan. They are very kind, knowledgeable, courteous & friendly. Overall we are very satisfied with this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted tv well on the wall and helped for the tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, efficient work, and cautious about leaving the area clean. Oh yea, they stayed with me to make sure I was comfortable operating my new TV. Thanks!!

    I would recommend this to a friend