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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    My TV was installed quickly & w/out any problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismae was my Geek Squad agent. He is very nice & professional. He did a great job hanging the TV and explaining how my new TV works. He did exceed my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed a wall kit and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad Rep, the attendant was very Professional and detail during his installation. He explained every step before the implementation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service from Best Buy Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who came to my home were excellent and quickly mounted both tv’s and answered all my questions! Geek squad rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time. We had 3 TVs to be installed. Team installed it quickly and perfectly as per our requirements. It was a clean job. Definitely recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. The two guys worked so experienced and came on time. I like how they did and advised. The final result looks awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plus Play store manager Sarah I asked her what's g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy tv March 5th . still waiting still waiting for deliver somehow they keep canceling my order not sure. i.sm not buying anything anymore from Best buy. Riverdale store store manager Sarah she's very rude with me she acting like she don't understanding what I'm saying what happening to with my order no customer service scale

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted new TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed the old TV and mount, and installed the new using steel stud screws they provided for free. Very quick and efficient, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel Squad team was courteous, professional, and quick with the install. Could not have asked for a more professional error free install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recal his name but he was very courteous, and got right to the install. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and setup my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all parts and settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. They kept my household safe and did everything that needed to be done!! Great Job!! Thank You!! I'm very pleased how everything looked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient & knowledgeable. Nice job overall. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a new TV Mount and TV on my deck!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was early to appointment, made everything happen in a short period, left the area clean and was polite throughout the service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Get things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr.Patrick and his team have mounted a few tvs and they did a fantastic job on my movie theater set up super clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-Time, Efficient TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on-time, efficient and well versed in hanging TV. Couldn't be happier with service provided by the agent that came to hang our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Team ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad ROCKS! Very professional and made great suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered professionalism again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and cohort mounted our tv on our paneled wall, cleaned I; afterwards, and were so professional. They both were very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a outstanding job an a short time very professional at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 200 I ever spent!! As always, the Best Buy staff that came to my home to install were the utmost professionals. They knew exactly what to do. Also, this is an incredible value when you realize everything included (please don't raise the price;) We were installing a 65 inch TV and the matching sound bar and sound mount. Glad I had purchased Geek Squad because there was a little balance issue at first that the Geek Squad handled so professionally and so easily. (I don't think they're called Geek Squad anymore).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech guys did a great job installing and explaining everything.

    I would recommend this to a friend