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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I’ve used geek squad to mount my big screen and once again they’re flawless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were very professional and knowledgeable. They took the time to explain what they were going to do and offered me different mounting spots and what our preference would be They got the job done quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a shout out to Clint and Skylar, Geek Squad installers for the awesome job they did installing the tv mount and tv. They put the 82 inch tv on the wall in the exact spot that I wanted. Very knowledgeable and professional technicians. Definitely will use them again and recommend they to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick job, and good instruction, but needs tweakin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek and Yaz? did a good job-just needs some tweaking to level it. Wish I’d noticed before they left, but was too busy getting instruction from Derek on how to work the tv and remote. I need Derek to come back and fix the mount of this tv, then mount an upstairs tv, and maybe program a remote. He is very patient and good at his job. Please have Derek call me after the holiday. First image is my first tv, second is the mount of the new tv. Left lower corner is a little low-just needs to be a little higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got it done quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the installation. The TV itself has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV and insuring that it worked properly before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was soo great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was soo great he mounted my Tv and put all devices back and the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend these guys enough! Fast, efficient, and very helpful all the way around. They did a fantastic job and were very friendly answering any questions I had. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great communication with the app to let me know when the technicians would arrive. Then Bradley called to let me know they could come early, YIPPY SKIPPY! They were professional. skilled at mounting my tv, taught me how to work the tv remote. Such kind and professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Quick and made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and professional! Jeffrey from the Geek Squad was outstanding from beginning till end. Entered the home by putting plastic covers over his shoes, brought in a folding table to place the equipment to avoid scratching the floor, and vacuumed everything before leaving. Gave great suggestions and even hid the tv receiver for me behind the tv with twist ties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad showed up on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job mounting my 75 inch tv above mantel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They left loads of unnecessary and unwanted cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did mount the tv that I payed for extremely well. The bate and switch on the other tv was not very professional. 100 from one guy then the other guy 150 CASH. and it is too high even though he said that height would be too high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the TV was very professional and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick an efficient only downside they were a little late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quite respectful and were very careful in mounting my TV. They ensured it was the exact height I wanted, that is was level and that the connections were correct. They set up the TV so that is worked with all my devices including making it possible to work the entire system from my Apple remote. Kudos to them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will Use Again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called me prior to arriving like I asked them to, which was great since I had to leave work to go home and meet them. They were very polite and cleaned up after themselves. Unfortunately the TV was mounted crooked by about a 1/2 inch, but when I had them come mount another TV for me they fixed it immediately. If I had to give a negative comment it would be they didn’t wear booties. I have a no shoes in the house rule, but it’s also my fault for not asking them to put them on. Great group of guys, will definitely be using them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting the tv , and making sure it was safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both of my tv”s quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 2 TVs as my monitors & calibrated both for my computer. I connected my computer to the 2 tv monitors. They waited to make sure I was comfortable with the height of both TV monitors & worked properly. At the office I have 2 monitors & since I’ve been working from home during this pandemic, I could no longer survive working on a laptop. Great Customer Service!!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86" nano cell install and mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my 86" nano cell tv eith perfection. The two gentleman were professional and very respectful not to mention very quick. I even double checked the mount with my level before they mounted the tv because they mounted it so fast. They were spot on. Great job and I would definitely have them back out.

    I would recommend this to a friend