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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 38,692 reviews
  • Rated 5 out of 5 stars

    They do LG style wallpaper !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy really stuck the landing on my Wallpaper TV install !!! Should’ve went with them first since the other two guys choked and didn’t show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job completed by Geek Squad again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to our home was extremely friendly and knowledgeable. He took down the television that was being returned and mounted the new LG that we purchased. He explained everything to us and answered all our questions. He even attached the sound bar we had purchased from Best Buy a while ago to the LG remote. This eliminated us having a separate remote for the sound only. He applied all the adjustments and made sure we fully understood the remote. He also took our old TV back to Best Buy since we are Beta members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly and knowledgeable, helped with set up after mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so knowledgeable, more than I expected. They were very respectful of my lack of tech knowledge and helped me understand all the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a terrific job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I've had getting someone to come to my home and take care of something. The folks were professional, they communicated very well, and they explained how everything worked once I had my new 85" Sony TV, Sony 4k blu ray player, and Roku stream bar hooked up. They called the day before to let me know when they expected to arrive. They called the morning they were coming, and they worked quickly and efficiently. If you need help getting your new TV installed, call these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech guys did a great job installing and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed a fast miracle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house was built in 1940 and therefore has lathe and plaster walls. Given that, I knew that installing a wall mount was going to be a problem. The geek squad determined that my purchased wall mount would not work, sold me one that did work, and quickly installed the mount and the TV. They were professional, quick, and courteous. Five Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old TV and had the new one up in under an hour. Set it up, concealed all the wires, cleaned up and were top in professionalism....highly recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed large screen TV on Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents professionally mounted and set up my new TV. They were helpful in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew did a fantastic job mounting our tv to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional on time service. Techs installed the equipment efficiently and made certain that I was proficient in operating my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team Mounted My TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team that came to mount my TV! They were friendly, courteous and knowledgeable. They came in and got the job done in only 35 minutes. The TV looks awesome! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came to install my new television came on time and got right to work! She kept me informed about what she was doing all through the installation process! Work was done professionally. Tech made sure installation was done neatly and cleaned up after the installation. The technician explained how to program the system and didn’t leave until she was satisfied with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Three gentleman were on time they installed the rack and tv and did an amazing job and did it safely all were wearing mask and booties on the feet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV quickly. They were rushing through because they had a busy day and had to come back to plug my devices back into my TV. They also wouldn’t hide my cables in my drywall when I was told that was part of my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was amazing. They came out as scheduled and mounted the television on the wall with the cables hidden. We cannot be happier with the service BestBuy provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt. Patient. Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the t.v, the t.v is centered and they took the box to recycling for me. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad agents were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and mounted a 65" Samsung TV perfectly over our gas log fireplace. We had a bracket that persented some challeges. It was tricky to determine how high the TV would end up over our mantle, given the location of the VESA bracket mounting holes on the TV and the adjustablility options on the bracket. They got it right, and it did not take them very long. Also, they were very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great - I was notified when the individual was on the way to my home and they arrived within the expected time frame. The work was completed quickly, requesting my input as needed. I would use the Geek Squad again.

    I would recommend this to a friend