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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    The only way to take delivery of a large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our 2nd purchase of a large screen TV, but we really jumped up from our old 52" Sony to a 75" Sony. The old and new TV's were wall mounted, and I wanted the assurance that if anything went wrong with the new TV that the Geek Squad would take the set off the wall if needed and take care of the repairs. The delivery and installation was flawless, and the crew assisted in connecting everything up to our existing home entertainment network. Cudos to the crew and Best Buy for offering this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the knowledge and helpfulness of the technicians. They had very pleasant personalities and were willing to explain everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad at my home many times. They are very professional and helpful. They always go above and beyond to make sure you are satisfied. Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to the wall and all devices. They were knowledgeable, courteous and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Connected and mounted everything for me, checking with me to make sure everything was according to my wishes. Even programmed my remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holla ! Tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very nice guy, he did a great job. I woukd recommend to all. ..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha agents did a great job mounting my TV and connecting my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Gave solutions. Tried to give solutions Best Buy was not helpful with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Big Screen TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate a mounting device, but it works well. More importantly, The Geek Squad installed it flawlessly. They did fine work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and explanation. The service people had this down to an art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was informative and perfesionall during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Constantine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did awesome. Kept in contact with me and worked with my wife to her satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba 43" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up the mount and installing the TV. The Tech was also very good at providing training post setup.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted hooked up know there stuff thanks could not do this with out you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation the guys did was really Great.They surely knew what they were doing and friendly. I asked them about the mounting process and they explained things very well to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job hanging my TV. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an excellent job. Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick effecient and very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Low Cost TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV seems pretty high end for the price point it's at. The Roku system has been fantastic for tying all the online channels together. Picture is fantastic. Remote is simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s working great holding it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s doing it’s job as far as holding the tv the way it should so I’m happy with that no problems with it also it looks very good where it’s at I am very satisfied with it!

    I would recommend this to a friend