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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV just how I wanted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. From installation to setup. They even lowered the height when I thought it was to high. I would hire them in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great install of my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional delivery and installation of my 65” Samsung Series 8 TV. They arrived on time, were friendly and quick, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erick and the second tech that accompanied him, did an outstanding job. They were prompt, professional, knowledgeable and courteous. The setup and installation of my TV, Soundbar and Amazon Echo went seamlessly. They explain step by step what they were doing and thoroughly addressed any questions or concerns that I may of had. I was extremely satisfied with the service I received from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, very considerate. They actual check to make the setting were configured to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, very responsible installers, very reliable also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and sound bar. Great jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They installed my 77” tv and sound bar. Very efficient and clean up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Fast & Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was in and out in 30 minutes. Had me sit on the couch before hanging to ensure the perfect height. Professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does add value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and mounted my TV and setup the tv - since it was a smart TV got it online with my network in minutes. Also went over the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall mounting was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in no time and was helpful and courteous. The job was done in professional manner, but the only concern is about the price which is very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, knowledgeable, respectful of property, helpful, overall awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted the tv and setup the soundbar did an excellent job. Very professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and co worker were fantastic. They got everything working, then walked me through everything. I will be getting a sound bar and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys, do a great job, fast clean and always have the working answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees came, discussed the plan of action, answered questions I had (including comparison of my purchase to other devices), were extremely quick, friendly, and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a busy person, it's completely worth it to have Best Buy come and install your wall mounted TV for you. The service was quick and our TV is beautiful perched on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being up in age without anyone to help mount my new TV, the service provided was a welcome relief. Also, the staff provide education on the use of the remote as it related to smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time, respectful, and efficient. They knew exactly what needed to be done and left me with some good advice on features and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really installed my TV quick and fast. They just didn't take up the trash from the TV and installation, not sure because of the COVID but they did great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was awesome!!! Listened to what we wanted and made suggestions that we implemented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 75" TV mount over fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guys were great! Friendly, courteous, knowledgeable and we will definitely use them again for our Media Room! Thanks again Kevin for getting our Logitech remote running smoothly!!

    I would recommend this to a friend