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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 38,693 reviews
  • Rated 4 out of 5 stars

    Salesman very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally agents have been very helpful and easy to deal with. Work seems to be satisfactory. No serious issues; could. Especially more helpful in customer dealings; not always thinking of customer perceptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tb mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew was awesome, polite and very efficient. They worked together and got the job done.. They didn’t waste time and I was very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very amiable and professional. Got the job finished very quickly. Overall very happy with this crew. Stayed and made sure the TV was working the way I wanted it to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into our new house here and we had your crew come in and mount the new 43 in Smart TV we bought in our local Best Buy on the wall in our bedroom and then checked the 55 in we bought a year ago and moved across the country. Cant' say how grateful and pleased we were. Your guys were on time, reached out ahead of time while on the way here, were friendly, polite, personable, and got us set up in no time. That's why we keep coming back. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always will get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always impressed! They are so professional, come on time, and I don’t know if I’m allowed to say this but they do more than I asked. As in helping me set things up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only took 45 minutes they were in and out cleaned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Hung my 65 inch Insignia tv in LR. Only took 45 minutes they were in and out cleaned up their mess answered my questions. Happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service I have seen!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not only SUPER respectful and efficient but they were able to service us even though we had issues with the initial order. They went out of their way to service us FIRST on the day we rescheduled but remembered parts of our previous conversation the first time. Setup came not only on time but ahead of schedule when my father came back from surgery to enjoy the TV. I wish I had more to tip them they were the BEST service men to ever install product at our house and my praises can’t be higher for them. You guys did great give these guys a raise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome and amazing. They did an excellent job mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad went above and beyond!! It was a tricky mount! The gentlemen had so much patience!! No mess at all afterwards. Very friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did very well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fine job and showed us how to use the tv and the streaming issues also. So far all is good, and we are enjoying the machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from 3 folks and they were nice enough to move and mount the tv replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Customer Service and Follow Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took down my old TV and relocated it then mounted my new TV, threaded connection wires through walls o and hooked up to surround sound and outside zone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hide wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came in and hid the cable wires for my tv's inside the walls and they were very quick and professional. They did a great job with no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made all the connections and explained what he had done. He also asked if I had questions or concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time. Perfect install, and great customer service. Thanks so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys arrived on time... did what they came to do and explained how to operate with 4 remotes. Plus, I called them and they answered promptly and helped me with my questions. EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services he called giving me an ETA arrived early, very professional, quick installation I have all my televisions hung by best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and straitened up in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. The Geek Squad Guys are quick polite, and really know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STEVE From Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his helpers could not have been more professional. The installation of my two Flat Screen TV wall mounts was excellent. He went the extra mile

    I would recommend this to a friend