Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and courteous. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with the installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the two gentlemen that installed the large Samson tv for us they were help full and answered all our questions so we felt at ease when they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the money!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean, professional work. I'm glad I spent the extra money to the the squad mount the TV. They were prompt and professional. They also have the experience and tools for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Lamar did a fantastic job with the install and mounting of our TV, soundbar, and Nintendo Switch. The guys were quick, tidy, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Samsung TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Samsung Frame TV. They were very efficient and courteous. They made certain all my apps were loaded correctly and I had access to them. I couldn’t have been more happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the Pros and be safe.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly professionals in their approach to the TV install and mounting. Mounting was critical to making the whole project a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Extremely Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up was superb. The technician showed me a different way to route my soundbar and blu-ray player, due to the greater number of HCMI ports on this TV vs. my old, replaced one. He was extremely helpful not only with the physical set up but also the TV programming set up. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad top-notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was timely, courteous, and competent. The tv is in a perfect position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and extremely neat. They were also vey polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done as it should be!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv in a timely manner, were polite and professional and cleaned up after they were done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the installation. Brandon was extremely pleasant, professional and very experienced. I highly recommend this young man for his representation of Best But Geek Squad. Kudos!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job hanging my TV and bracket on my wall. They were curious and polite, and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Reliable service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by geek squad professionals highly exceeded my expectations! On time and reliable! They took an old defective tv off my wall and put a new one back up ! They leveled it and centered it just right always making sure I was happy with the way it looked and adjusting till it was 100% on the money. All thanks to total tech purchase! Was past two months and with out insurance this would have been a nightmare to replace! Great service! Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Tv Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Tv mounting. Geek Squad is awesome. They came and mounted my tv's to my exact specifications. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been the type that we will do it ourselves. But this time I decided to have Best Buy come out and mount both TVs and hook everything up. So much easier and worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, timely service. Professional install works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, arrived on time and installed it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took down my tv mount in barely any time at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to install, resist any TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad equals a quality install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer was pleasant and very efficient. the install went seamlessly

    I would recommend this to a friend