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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    They installed so quick and the geek squad is so n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make sure it connected in my internet and show me how to use the tv.good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and had my tv mounted quickly. Even moved the other tv and hooked it up in the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick & flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon arrived on time, and finished removal of old 85 inch Samsung & Installed 85 inch Sony in less than an hour. He did this all by himself. He was careful, courteous, and efficient. They should pay hime more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time. Polite. Efficient. Done in 15 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Polite. Efficient. Done in 15 minutes. Incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick friendly and informative gave some good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted giant TV. No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free. They wall mounted a 98" TV. It's big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great i recommended to all people. The service is great with the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job-quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology who installed my tv did a whole job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome and amazing. They did an excellent job mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my TV quickly and hooked up all my necessary accessories so that every one of them works exactly as required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their stuff!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several TVs wall mounted by the Best Buy guys. They do a great job and the install looks awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great product, but the thing impressive me is their install service, very polite and professional, they even wear shoe cover before enter my house. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation, and cleaned up after himself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came on time, and was very knowledgeable about my request... He installed my TV and cleaned up after himself... Niceeeee when things work out...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, pleasant, efficient and very helpful. They mounted my TV and set it up along with setting up our new sound system. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mounting our new TV. Fits nice against the wall. Geek Squad installed, but it works great for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most need visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for anything you want and not sure which one to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept me in the loop every step of the way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad out did themselves on this one. First time I've utilized the install service with my Total Tech membership and they knocked my socks off. Great communications, great service & job incredibly well done. Cesar, I believe, was the name of the guy in charge and I couldn't have asked for a better experience. I have worked in customer-related fields for some time & can honestly say that any business would be lucky to have him on their team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Accountability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 TVs mounted and while one was not up to par, Best Buy went out of their way to not only make it right, but to reassure me it would never happen again. No Business is perfect and to me what matters most is the Accountability! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome !! Major attention to detail and made sure i was happy . There was some confusion about my ceiling speakers , they thought i was gonna for sure replace them when that was not exactly the plan .. it was only of needed / ones I had didn’t work well . Think it was a communication breakdown befwwwn office and them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new TV delivered and mounted over the fireplace and they were very professional and did a good job - both of which are hard to find in this day and age!

    I would recommend this to a friend